Home Delivery Specialist

Neptune Europe Ltd; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Swindon is looking for warm and reliable Home Delivery Specialists (Driver) to join their distribution team. You will deliver and install products in customers’ homes with care and professionalism. The role includes operating delivery vehicles safely, performing site risk assessments, and maintaining delivery records. Applicants must have a full UK driving licence and a strong record of safe driving. The position offers competitive salaries and generous benefits including holiday allowances and discounts.

Benefits

Generous Holiday Allowance

Life Assurance

Company sick pay

Enhanced maternity and paternity leave

Cycle to work scheme

Generous new item and outlet discounts

Discounted gym membership

Competitive salary

Wellbeing Hub

Birthday day off

Day off if you become a grandparent

Two paid volunteer days

Week off to celebrate a life event

Refer a friend scheme

Long service holiday allowance increase

Training Workshops

Qualifications

• Full, clean UK driving licence with Class 1 or Class 2.
• Strong track record of safe driving.
• Great communication and problem-solving skills.

Responsibilities

• Deliver and install products with care inside customers' homes.
• Operate delivery vehicles safely and responsibly.
• Perform risk assessments at delivery sites.

Skills

Customer service

Safe driving

Communication

Problem solving

Tools

Handheld devices

Delivery vehicle

Job description

At Neptune, we're building something truly special - not just in our beautiful, design-led products, but in the care, quality and passion we put into delivering them. We believe in doing the basics brilliantly and bringing a personal, human touch to every stage of the customer journey. We're looking for warm, professional and reliable Home Delivery Specialists (Driver) to join our dedicated distribution team. As a Home Delivery Specialist, you're more than just a driver. You're a trusted face of Neptune - delivering not only our products, but a lasting impression.

Responsibilities

• Deliver and install Neptune items with care, empathy, and precision inside customers' homes
• Operate delivery vehicles safely and responsibly, carrying out daily vehicle checks
• Use equipment and techniques to safely load, unload and move heavy furniture items
• Perform risk assessments at each delivery site and resolve issues when they arise
• Use handheld devices to complete delivery records accurately and efficiently
• Keep your vehicle clean and organised, both inside and out
• Communicate confidently and professionally with customers and colleagues
• Follow all company policies and safety standards
• Be a proud ambassador for Neptune in your conduct, presentation and attitude

This isn't just a job - it's a chance to be part of a passionate, supportive and forward-thinking team. You'll be a naturally warm, helpful individual with a professional approach to customer service and a respect for the homes you visit. You will also have great communication and problem solving skills, with a calm and focused mindset when things get busy. You'll share our values of quality, service, and integrity, and take pride in every delivery, big or small.

Hours & Compensation

Hours of work are 40 hours per week over 4 days covering Monday to Saturday and includes 2 nights stay away per week. Salaries are competitive alongside with bonuses.

Qualifications

You must also have a full, clean UK driving licence with Class 1 or Class 2 and a strong track record of safe driving.

Inclusivity

Neptune's goal is to ensure we have a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone's voices are heard.

Benefits we can offer you

• Generous Holiday Allowance
• Life Assurance
• Company sick pay
• Enhanced maternity and paternity leave
• Cycle to work schemeli>
• Generous new item and outlet discounts
• Discounted gym membership
• Competitive salary
• Perkbox: Wellbeing Hub and Retail Discounts Portal
• Your birthday day off
• Day off if you become a Grandparent
• Two paid volunteer days a year
• A week off to celebrate a life event
• Refer a friend scheme
• Long service holiday allowance increase
• Training Workshops