Home-Based Water Implementation Analyst - Claims

Inspired Plc; Kirkham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading energy consultancy in the UK is seeking a Water Implementation Analyst to join their successful Sitework team. This role requires strong CRM experience, excellent Excel skills, and a confident telephone manner. The successful candidate will track refund opportunities, manage claims for multiple customers, and maintain relationships with clients and suppliers. Training and development opportunities are offered, along with competitive benefits including a company pension and a shares scheme. This is a home-based position with occasional travel to offices.

Benefits

Training and development opportunities

Company pension

Shares scheme

Life insurance

4pm finish on Friday

Qualifications

• Experience using CRM systems is essential for this role.
• Ability to analyse technical reports and develop recommendations.
• Proficiency in Microsoft Excel is required.

Responsibilities

• Submit and track refund and savings opportunities.
• Manage customer claims and maintain positive relationships.
• Provide regular reporting on claims progress.

Skills

Confident and professional telephone manner

Experience working with CRM systems

Excellent English

Good knowledge of Microsoft Office applications (Excel essential)

Good negotiation skills

Inquisitive mindset

Ability to meet deadlines

Strong attention to detail

Job description

A leading energy consultancy in the UK is seeking a Water Implementation Analyst to join their successful Sitework team. This role requires strong CRM experience, excellent Excel skills, and a confident telephone manner. The successful candidate will track refund opportunities, manage claims for multiple customers, and maintain relationships with clients and suppliers. Training and development opportunities are offered, along with competitive benefits including a company pension and a shares scheme. This is a home-based position with occasional travel to offices.