Home-Based HR & Payroll Service Design Lead

Capita plc; Remote; GBP 60,000 - 72,000; Full time

Job summary

A leading outsourcing company is seeking a Lead HR & Payroll Services Functional Analyst in Brighton. This role involves shaping HR and Payroll service design for strategic client programmes. Responsibilities include leading the service blueprint creation, facilitating stakeholder workshops, and ensuring alignment with solution capabilities. The ideal candidate should have extensive experience in service design and multi-party delivery programmes. This position offers a salary of up to £72,500 plus benefits including home working and generous holiday entitlements.

Benefits

Salary of up to £72,500

23 days' holiday (rising to 27)

Auto-enrolment to company pension

Voluntary benefits for lifestyle

Access to Employee Network Groups

Qualifications

• Extensive experience in leading HR & Payroll service design.
• Strong background in enterprise-wide service design.
• Experience in multi-party delivery programmes.

Responsibilities

• Lead the creation of HR & Payroll Service Blueprint.
• Facilitate workshops with stakeholders to resolve design conflicts.
• Develop detailed service designs focused on user experience.

Skills

Leading HR & Payroll service design

Enterprise-wide service design

Client-facing delivery

Government Digital Service methodology

Service transition planning

ERP platform familiarity

Testing strategy development

Post-transition support

Problem-solving

Job description

A leading outsourcing company is seeking a Lead HR & Payroll Services Functional Analyst in Brighton. This role involves shaping HR and Payroll service design for strategic client programmes. Responsibilities include leading the service blueprint creation, facilitating stakeholder workshops, and ensuring alignment with solution capabilities. The ideal candidate should have extensive experience in service design and multi-party delivery programmes. This position offers a salary of up to £72,500 plus benefits including home working and generous holiday entitlements.