Hollister Co. – Brand Representative, Liverpool One

Abercrombie and Fitch Co.; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global specialty retailer seeks a Brand Representative in Liverpool. You will provide exceptional customer service, ensuring that customers feel valued through friendly engagement and effective communication. Responsibilities include maintaining store presentation and participating in training programs. Ideal candidates should demonstrate adaptability, attention to detail, and a strong work ethic. This role offers various perks, including merchandise discounts and opportunities for advancement.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Qualifications

• Ability to provide excellent customer service by anticipating needs.
• Outgoing personality with strong communication skills.
• Confident and relatable behavior on the sales floor.

Responsibilities

• Engage customers with warm, approachable behavior.
• Ensure store presentation meets company standards.
• Participate in training and development opportunities.

Skills

Adaptability / Flexibility

Attention to Detail

Work Ethic

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

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Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity employer