Highway Inspector

We Manage Jobs(WMJobs); Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in the West Midlands is seeking a customer-focused Highway Inspector to ensure safety and quality on local highways. The role offers autonomy in monitoring compliance and responding to local enquiries. Successful candidates will hold a Level 3 qualification and have strong customer service skills. Benefits include flexible working, professional development opportunities, and a supportive team culture. This position also requires a valid driving licence and access to a vehicle for site visits.

Benefits

Flexible working options

Generous annual leave entitlements

Employee Assistance Programme

Access to the Local Government Pension Scheme

Corporate clothing provided

Qualifications

• Valid driving licence required and access to a vehicle.
• Willingness to undertake further training is essential.

Responsibilities

• Conduct statutory inspections and monitor contract compliance.
• Respond to enquiries and resolve issues to maintain highway safety.
• Support local plans and projects.

Skills

Customer service experience

Strong partnership skills

Flexibility for standby duties

Knowledge of local environment maintenance

Handling complex queries

Education

Level 3 qualification or equivalent experience

Job description

Are you passionate about delivering excellent customer service and ensuring our highways are safe and well-maintained? We’re looking for a customer-focused Highway Inspector to join our dedicated Projects Management team

At Solihull Council, we understand that the quality of our highways and public spaces plays a vital role in supporting residents’ health and wellbeing, fostering thriving communities, attracting investment, and creating a sense of pride in our local area.

About the Role

As a Highway Inspector, you will enjoy a varied and autonomous role, covering the full spectrum of highways responsibilities. From carrying out statutory inspections and monitoring contract compliance to supporting local plans and projects, you’ll make a real difference to the safety and quality of our borough.

Working closely with neighbourhoods, councillors, stakeholders, and delivery partners, you’ll respond to enquiries, identify priorities, and resolve a range of issues to keep our highways safe and accessible.

What We’re Looking For

To succeed in this role, you’ll bring:

• A relevant Level 3 qualification or equivalent experience and training.
• A willingness to undertake further training.
• Knowledge of neighbourhoods and the importance of maintaining a clean, green, and safe environment.
• Experience in working with a wide range of customers and handling complex queries and challenging situations.
• Strong partnership skills to build and maintain effective relationships with stakeholders.
• Flexibility to participate in the out-of-hours standby rota for winter maintenance and emergency highways services.

This is an essential car user role. You will be required to travel across the borough to oversee a range of neighbourhood projects. Applicants must hold a valid driving licence and have access to a vehicle. You will also have access to use of electric vehicles supplied by Solihull Council. Reasonable adjustments will be made for disabled applicants where required.

What We Offer

In return, you’ll join a friendly and supportive team where your contribution is valued. You’ll play a key role in ensuring our highway network remains safe and reliable. We also offer:

• A role that makes a tangible impact on the community.
• Opportunities for professional development and training.
• A range of flexible working options including hybrid working
• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year.
• A flexitime scheme
• Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service
• Family and carer friendly policies
• Access to the Local Government Pension Scheme
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme
• Corporate clothing/uniform will be provided.
• As an essential car user, free parking is available.

To apply, please click on the link below. Your application should be in your own words and reflect your own personal experiences.

To apply, please click on the link below. If you have a specific question regarding this post, please contact Annie Masters,Neighbourhood Delivery Projects Officer on 0121 7048751 or at [e-mail]

Closing date for completed applications is 11th January 2026

Shortlisted applicants will be invited to interview week commencing 19th January 2026

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.

Attached documents

Job description and person specification