Highway Assessment Officer

Suffolk County Council; Halesworth; On-site; GBP 35,000; Full time

Job summary

A local government authority in Halesworth is looking for a Highway Assessment Officer to conduct safety inspections and respond to public reports. This role involves collaboration with a dynamic team and utilizing technology for assessments. Ideal candidates should manage multiple tasks and adapt to various tools. The position offers a comprehensive benefits package, flexible working options, and encourages applications from diverse backgrounds. Join us in making a positive difference to our community.

Benefits

Up to 29 days annual leave (pro rata)

Local Government Pension Scheme membership

Travel and lifestyle benefits

Annual pay progression

Training and development opportunities

Flexible working options

Qualifications

• Ability to identify defects and provide instructions on required actions.
• Flexibility to travel to multiple locations as needed.
• Adaptability to developing technology and software systems.

Responsibilities

• Conduct regular highway safety inspections for public safety.
• Respond to customer reports with clear updates.
• Initiate reactive repairs to maintain road conditions.

Skills

Managing multiple tasks

Attention to detail

Learning new tools

Job description

• Suffolk County Council
• Address: Service Delivery Centre, Halesworth, IP19 8EN - On-site working
• Salary: £34,434 per annum(pro rata for part time)
• Hours: 37 hours per week, flexible working options available
• Contract: Permanent

As a modern, flexible and effective organisation, at Suffolk County Council we're driven to make a positive difference to the environment, the communities we serve and the careers of our people. That's why, when you join us as a Highway Assessment Officer, you'll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.

Reimagine the possibilities.

Your role and responsibilities

Join our dedicated team and play a vital role in ensuring public safety by conducting regular highway safety inspections that fulfil our statutory responsibilities. You'll respond swiftly to customer reports with ad-hoc inspections and clear updates, initiate reactive repairs to maintain safe road conditions, and audit completed works to uphold high standards. Using cutting‑edge AI technology, you'll assess highway conditions with precision, while collaborating closely with colleagues and the public. With a customer‑focused approach and a visible presence in the community, you'll be a proud ambassador for our highways service.

You will need

• the ability to manage multiple tasks, prioritise work, and complete inspections on time, with the flexibility to travel to multiple locations as needed
• to be accurate in identifying defects, recording findings, and providing clear and concise instructions on the required actions
• to learn all associated standards and requirements of the role, with flexibility to work across various locations as needed
• to be able to work with and adapt to developing technology and software systems used in highway management and inspections.

You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

Join our dynamic Highways Assessment team, where you'll play a key role in ensuring the highway network is safe for use and maintenance activities are prioritised and completed. You'll be part of a collaborative and supportive team of 21 Highways Assessment Officers who are led by 3 Highways Assessment Engineers.
Our team thrives in an open and encouraging environment where every case brings new challenges, and peer learning is highly valued.
If you're someone who enjoys a balance of teamwork and independent responsibility, has a keen eye for detail, and is excited to make a meaningful contribution to an efficient and effective highways service, we'd love to hear from you.

Empowering Everyone

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Mark Nichols for a casual conversation. You can reach them by calling 07920 466307 or emailing [e-mail].

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click Apply Now' to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

1. Tell us about a time when you had to manage multiple tasks with tight deadlines. How did you decide what to do first, and how did you make sure everything was completed on time without sacrificing quality?
2. Tell us about a situation where you had to work with others to solve a problem or achieve a goal. How did you communicate and collaborate effectively?
3. How do you approach learning new tools or standards in your work? Can you provide an example of a time when you had to adapt to a change?

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing [e-mail] or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.

Closing date: 11.30pm, 4 January 2026.

Interview date: Week commencing 19 January 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you'll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance‑related annual pay progression, in addition to an annual cost‑of‑living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) .