HGV Service Advisor

Octane Recruitment Ltd; Little Irchester; On-site; GBP 27,000 - 32,000; Full time

Job summary

A prominent recruitment agency is seeking a Service Advisor for a Commercial dealership in Heathrow. The ideal candidate will have at least 2 years’ experience in the motor trade and a strong customer service background. This role offers a competitive salary up to £32,000 per annum with additional performance bonuses. The position involves assisting customers with bookings and maintaining high service standards within a busy dealership environment.

Benefits

Bonus OTE £35,000

Other company benefits

Qualifications

• At least 2 years’ experience as a Service Advisor in the motor trade.
• Previous experience in a busy dealership is preferred.
• Confident, friendly demeanor with strong customer service skills.

Responsibilities

• Assist customers in booking their vehicles into the workshop.
• Deliver high levels of customer service while handling high volumes.

Skills

Customer service

Motor trade experience

Communication skills

Tools

Pinnacle

Kerridge

Job description

Service Advisor

Location: Heathrow

Salary: up to £32,000 basic per annum, plus bonus OTE £35,000 + other company benefits

Working Hours: Rotating shifts, Monday to Friday, 5.30am to 2.30pm; 8.00am to 5.00pm and 10.00am to 7.00pm; 1 in 3 Saturday mornings on a rota paid at 1.5

Ref: 29474

We have a new vacancy for a Service Advisor for my client’s Commercial dealership in Heathrow. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long‑term role.

Service Advisor Role

• Dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen.
• The role is with a busy dealership that requires someone who can handle the volumes while delivering a high standard of customer service.

Service Advisor Requirement

• Previous motor trade experience.
• May consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Steady work history.
• At least 2 years’ experience working within the motor trade / car dealership as a Service Advisor.
• Pinnacle or Kerridge experience is preferable but not essential. Experience with a dealership system.
• Confident, friendly and professional individual with a strong customer service background.

All applications will be treated with the utmost confidentiality.

Consultant

Consultant: Robert Samuels – Octane Recruitment (STHOJ)

Octane Recruitment is a leading recruitment agency specialising in automotive, motor trade, engineering, OEM and related industries.