HGV Claims Assessor – Repair & Maintenance (Hybrid)

Dekra Automotive Ltd; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive service provider in the UK is seeking an HGV Claims Assessor for a hybrid role based in Haddenham. Responsibilities include auditing repair claims, analyzing data, and building relationships with clients. Ideal candidates will possess excellent communication skills, attention to detail, and knowledge of the automotive sector. This full-time position offers competitive salary and excellent benefits, including annual leave and health insurance.

Benefits

25 days annual leave

Holiday buy and sell scheme

Private health insurance

Pension contribution

Employee referral scheme

Electric vehicle salary sacrifice scheme

Eye test vouchers

Employee Assistance Programme (EAP)

Qualifications

• Excellent communication skills at all levels.
• Integrity, discretion, and attention to detail.
• Financial awareness and good planning skills.
• Tenacity and ability to suggest process improvements.
• Knowledge of aftersales operations within the automotive sector is a plus.

Responsibilities

• Assess and audit Repair & Maintenance claim submissions.
• Analyse claim data and provide actionable insights.
• Collaborate closely with the Claims Manager and DAF Trucks UK team.
• Deliver outstanding customer service and build positive relationships.
• Identify process improvements to enhance efficiency.

Skills

Excellent communication skills

Integrity

Attention to detail

Financial awareness

Planning skills

Tenacity

Knowledge of aftersales operations

Job description

A leading automotive service provider in the UK is seeking an HGV Claims Assessor for a hybrid role based in Haddenham. Responsibilities include auditing repair claims, analyzing data, and building relationships with clients. Ideal candidates will possess excellent communication skills, attention to detail, and knowledge of the automotive sector. This full-time position offers competitive salary and excellent benefits, including annual leave and health insurance.