Heritage Retail Specialist – Highland Welcome

MacLeod Estates Ltd; Dunvegan; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading heritage attraction in Dunvegan, Scotland, is seeking a self-motivated Retail Sales Assistant to enhance the operational performance of the Retail department. The ideal candidate enjoys dealing with customers, delivering exceptional service, and has strong interpersonal skills. Experience in a customer-focused role and good general education are required. This role offers a chance to work in a dynamic environment surrounded by Highland history.

Qualifications

• Experience in a customer-focused position in a dynamic working environment.
• Ability to multi-task and resolve issues under pressure.
• Some experience working in a cultural or heritage environment.

Responsibilities

• Deliver warm Highland Welcome and 5* customer service experience.
• Enhance operational performance of the Retail department.
• Dealing with customers in a busy retail environment.

Skills

Customer-focused personality

Strong interpersonal skills

Communication skills

Computer literacy

Cash handling experience

Education

Good general education (GSCE or equivalent)

Tools

Word

Excel

Retail Stock Monitoring Systems

Job description

A leading heritage attraction in Dunvegan, Scotland, is seeking a self-motivated Retail Sales Assistant to enhance the operational performance of the Retail department. The ideal candidate enjoys dealing with customers, delivering exceptional service, and has strong interpersonal skills. Experience in a customer-focused role and good general education are required. This role offers a chance to work in a dynamic environment surrounded by Highland history.