Helpdesk Administrator: CRM & Operations Co‑Ordinator

Time Recruitment Solutions Ltd; Bury St Edmunds; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading recruitment agency is looking for a proactive Helpdesk Administrator to join a thriving business in Bury St Edmunds. This role involves coordinating maintenance schedules, managing helpdesk requests, and maintaining CRM accuracy. The ideal candidate will exhibit strong organisational skills and enjoy a fast-paced environment. The position offers a salary of up to £28,000 per annum and opportunities for career development within an expanding organization.

Benefits

Salary up to £28,000 per annum

Long-term career development

Collaborative team environment

Qualifications

• Strong organisational and communication skills are essential.
• Ability to multitask and work under pressure.
• Proactive and detail-focused approach is necessary.

Responsibilities

• Coordinating reactive and planned maintenance schedules.
• Managing and prioritising incoming helpdesk requests.
• Maintaining accurate CRM records.

Skills

Organisational skills

Communication skills

Multitasking

Attention to detail

CRM systems experience

Microsoft Office proficiency

Job description

A leading recruitment agency is looking for a proactive Helpdesk Administrator to join a thriving business in Bury St Edmunds. This role involves coordinating maintenance schedules, managing helpdesk requests, and maintaining CRM accuracy. The ideal candidate will exhibit strong organisational skills and enjoy a fast-paced environment. The position offers a salary of up to £28,000 per annum and opportunities for career development within an expanding organization.