Helpdesk Administrator

Kudos Services; Warrington; On-site; GBP 26,000 - 28,000; Full time

Job summary

A facilities management company in Warrington is seeking a Helpdesk Administrator to join their team. This role involves managing invoices, liaising with suppliers, and supporting general office administration tasks. Candidates should ideally have experience in a facilities management helpdesk role, though healthcare experience is not essential. The company offers a supportive culture and various employee benefits, including a performance-related bonus and generous annual leave.

Benefits

Performance related Bonus

25 days Annual Leave + Bank Holidays

Life Assurance Scheme

Company Pension Scheme

Employee Assistance Programme

Qualifications

• Experience in a facilities management helpdesk role is preferred.
• Experience in the healthcare sector is beneficial but not essential.

Responsibilities

• Receipting invoices and ensuring alignment with purchase orders.
• Resolving invoice queries by liaising with relevant parties.
• Managing purchase orders to support accurate accruals.
• Supporting the Helpdesk team with administrative tasks.
• Overseeing general office administration tasks.

Skills

Previous FM Helpdesk experience

Communication skills

Problem-solving skills

Job description

£26,000 - £28,000 per annum

• Performance related Bonus
• 40 Hours pw - Monday to Friday 8am to 5pm
• 25 days Annual Leave + Bank Holidays
• Life Assurance Scheme
• Company Pension Scheme
• Employee Assistance Programme

Kudos is a well established Facilities Management company working within the Healthcare Sector to deliver a high-quality Facilities Management service to its client, and is looking to hire a Helpdesk Administrator to join the Helpdesk team in Warrington on a full-time basis.

The ideal candidate will have previous experience working within a FM Helpdesk role. Experience in the Healthcare arena would also be beneficial but is not essential.

Main Duties of the Role:

• Receipting invoices and ensuring alignment with purchase orders.
• Resolving invoice queries by liaising with suppliers, internal teams, and the finance department.
• Managing purchase orders (POs) to support accurate accruals and budget tracking
• Supporting the Helpdesk team
• General office administration including but not limited to fleet administration, training and onboarding provisions, office equipment, ordering and coordination of servicing.

Why work for Kudos?

At Kudos, we believe that our people are our most valuable asset, and that creating an environment for our employees that aligns with our core values, is essential to the success of the business.

Our Values:

• Supportive – We embrace partnership working
• Ethical – We act with integrity
• Innovative – We take ownership for understanding and improving Kudos.
• Ambitious – We continually strive to deliver the best possible service.
• Passionate – We are proud of the part we play in Kudos & the services we deliver.

Application Process

• Application & CV Screening
• Interview Via Teams with Helpdesk Manager – (30 minutes)