Heart Failure Coordinator

Blackpool Teaching Hospitals NHS Foundation Trust; Lancashire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional healthcare provider is seeking a full-time Heart Failure Coordinator to manage clinical pathways at the Lancashire Cardiac Centre. This role involves both clinical and administrative leadership ensuring timely patient access and service delivery improvements. Ideal candidates will have strong leadership and organizational skills, with experience in multidisciplinary environments. The position offers opportunities for professional development in a dynamic healthcare setting.

Qualifications

• Experience in multidisciplinary working.
• Credible professional with leadership ability.
• Ability to engage key stakeholders.

Responsibilities

• Review and monitor standard operating procedures.
• Ensure timely access for new patients.
• Lead on administrative systems and processes.

Skills

Leadership skills

Organizational skills

Analytical skills

Problem-solving

IT skills

Education

Postgraduate diploma in management

Job description

Go back Blackpool Teaching Hospitals NHS Foundation Trust

Heart Failure Coordinator

The closing date is 19 December 2025

Job summary

The Heart Failure Team is recruiting a permanent, full‑time pathways manager and coordinator based at the Lancashire Cardiac Centre, Victoria Hospital. The role combines clinical and administrative leadership to ensure timely access for new patients, efficient use of capacity, and continuous improvement of service delivery.

Main duties of the job

• Review and monitor standard operating procedures for administrative and clinical practices across the specialty.
• Ensure all new patients are seen within best‑practice defined timeframes, including non‑elective admissions and outpatient referrals.
• Maintain fully booked clinical activity sessions and re‑allocate slots when cancellations occur.
• Identify capacity issues and contribute to capacity and demand planning, providing local service knowledge on clinical activity, collecting and reporting statistical data as required.
• Notify appropriate clinicians and managers should a potential breach of performance standards be identified and determine the necessary steps to avoid breaches of standards.
• Lead on the team’s administrative systems and processes, directing a culture of continuous improvement across the service.
• Serve as a point of contact for clinicians, nurses and administrative staff regarding day‑to‑day planning of activity and escalation of issues.
• Attend monthly operational meetings as required, providing service updates and assurance on areas of responsibility.
• Utilise the full range of information systems as required.

About us

Blackpool Teaching Hospitals NHS Foundation Trust provides district hospital and community health services to a population of 1.6 million in Lancashire and South Cumbria, including specialist tertiary care for cardiac and haematology services.

Responsibilities

• Review and monitor standard operating procedures for administrative and clinical practices across the specialty.

Person specification

Education & Qualification

• Staff or project management knowledge to postgraduate diploma level.
• Heightened awareness of relevant areas and ability to articulate this to others.

Experience & Knowledge

• Credible professional with a proven track record of multidisciplinary working.
• Experience of establishing, developing and managing services.
• Management of complex, sensitive and contentious situations.
• Excellent and proven leadership skills.
• Ability to lead and manage.
• Ability to engage with key stakeholders.
• Evidence of drive, enthusiasm and commitment.
• Consistently exhibits a positive attitude and respect for others.
• Proactive and adaptable in the face of a changing environment.
• Ability to meet deadlines with good time management skills.
• Ability to challenge practice.
• Ability to be flexible to meet service delivery needs.

Skills & Ability

• Strong ability to collate, interpret, analyse, audit and produce reports and relay/present complex information to a variety of key stakeholders including NHS England Commissioners.
• Able to identify barriers to understanding, have the ability to problem‑solve and put strategies in place to overcome these.
• Have an understanding of, and are able to direct with regards to, financial management and resource implications.
• Experience of managing change, developing practice, dealing with conflict and HR issues.
• Manage own workload with limited managerial support using one’s own initiative, interpreting policies and data with specialist knowledge of the area.
• Excellent organisational skills.
• Excellent IT skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to the Disclosure and Barring Service.

Certificate of Sponsorship

Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer details

Blackpool Teaching Hospitals NHS Foundation Trust – Whinney Heys Road, Blackpool, FY3 8NR

Website: https://www.bfwh.nhs.uk/