Hearing Wellness Advisor- Derby

Boots Hearingcare; East Midlands; On-site; GBP 20,000 - 30,000; Part time

Job summary

A leading healthcare provider in the East Midlands seeks a part-time Hearing Wellness Advisor to engage customers and offer tailored advice on hearing health. This role includes comprehensive training at the Boots Hearingcare Academy, competitive salary with bonuses, and attractive benefits such as a Boots discount card, free flu vaccines, and extensive annual leave. Ideal candidates will possess strong communication skills, an interest in health care, and experience in a retail environment.

Benefits

Boots Discount Card

Free hearing aids for employees

Free Flu Vaccine

Pension Scheme

Flexible Benefit Box

Life Assurance Cover

Long Service Awards

Generous Annual Leave

Confidential support network

Qualifications

• Experience in a retail or healthcare environment is advantageous.
• Confidence in approaching and engaging customers.
• Desire to become knowledgeable about hearing health and care pathways.

Responsibilities

• Provide customers with detailed information about our Hearingcare services.
• Perform routine hearing screening tests and schedule assessments for Audiologists.
• Assist customers with hearing aid maintenance and care.

Skills

Typing

Computer Skills

Health Coaching

Triage

Tools

iPads

Athenahealth

Microsoft Publisher

Job description

Join Our Team as a Hearing Wellness Advisor - Part Time

About Us

Experience enhanced hearing with Boots Hearingcare. We specialise in tailored solutions for hearing challenges offering comprehensive assessments expert fittings and dedicated aftercare. With our commitment to personalised care and cutting-edge technology we aim to improve quality of life through better hearing. As part of the Sonova family Boots Hearingcare benefits from decades of excellence leading the industry in developing manufacturing and distributing hearing aids and cochlear implants.

About the Role

Boots Hearingcare is seeking an enthusiastic individual to join our team as a Hearing Wellness Advisor on a part time basis. This role involves advising and supporting customers, promoting our hearing services in-store. We offer full training and a competitive salary. Once in store you will be eligible to receive a monthly Bonus in addition to your base salary and other excellent company benefits. This is a fantastic opportunity to develop a career within a retail health environment.

Training

During your initial training you will spend 3 individual weeks (one week per month) away from home at the Boots Hearingcare Academy in Llandudno. All accommodation and expenses are fully paid for you will also receive in-store and online training sessions. Once qualified you’ll support our customers and in‑store Audiologists engaging actively with customers and providing specialised advice.

Benefits at Boots Hearingcare

• Boots Discount Card : Receive exclusive discounts on a wide range of products at Boots stores.
• Free hearing aids if you need them as an employee!
• Free Flu Vaccine : Stay healthy with free flu vaccines available at Boots Pharmacies & discounted for family members.
• Pension Scheme : Secure your future with our comprehensive pension scheme.
• Flexible Benefit Box : Access our flexible benefit box to tailor benefits to suit your individual needs.
• Life Assurance Cover : Gain peace of mind with life assurance cover.
• Long Service Awards : Be recognised for your dedication with long service awards.
• Generous Annual Leave : Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days plus bank holidays.
• Telus : Access Telus, a confidential support network offering help and advice on matters both in and outside of work.

As a Hearing Wellness Advisor you will

• Provide customers with detailed information about our Hearingcare services.
• Offer personalised advice on ear health and hearing maintenance.
• Perform routine hearing screening tests and schedule assessments for our Audiologists.
• Assist customers with hearing aid maintenance and care.
• Promote and sell consumables and ear care products.
• Train in specialised Hearingcare services including wax removal through Micro Suction.
• Support the Audiologist with other hearing‑related health checks as needed.
• Help achieve store KPIs by keeping diaries busy with appropriate appointments.
• Work closely with Boots Opticians and Pharmacy teams to promote hearing care.
• Foster great partnerships with in‑store Audiologists and team members.

Person Specification

• Confidence in approaching and engaging customers.
• Interest in store targets and a team player attitude.
• Ability to attend training at our Boots Hearingcare Academy.
• Self‑reliance and accountability for personal learning and performance.
• Desire to become knowledgeable about hearing health and care pathways.
• Experience in a retail or healthcare environment is advantageous.
• Competence in using basic technology devices such as iPads and computers.

Key Skills

• Typing
• Athenahealth
• Assisted Living
• Computer Skills
• Microsoft Publisher
• Triage
• Health Coaching
• Workers' Compensation Law
• Case Management
• Benefits Administration
• Memory Care
• Word Processing

Employment Type : Advisor

Experience : years

Vacancy : 1

Boots Hearingcare is an equal opportunity employer.

At Boots Hearingcare we unite nurture talent and foster collaboration among individuals from diverse backgrounds to cultivate the strongest team in the marketplace. We are committed to ensuring equal treatment and opportunities for all candidates regardless of their ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability or any other legally protected status. Join us in creating an inclusive and supportive environment where everyone can thrive and contribute to our shared success.

We Care We drive innovation We strive for excellence We build the best team

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