Hearing Aid Audiologist (Cardiff)

Amplifon; Cardiff; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hearing care provider in Cardiff seeks an Audiologist to deliver exceptional service. The role includes managing clinic operations and providing aftercare service. Key requirements include being a Registered Hearing Aid Dispenser with HCPC and possessing strong customer service skills. Competitive salary plus commission, company car or allowance are offered.

Benefits

Generous basic salary based on experience

Uncapped Commission (monthly and quarterly)

Company Car OR Car Allowance of £3,000

25 days holiday (plus bank holidays)

Employee Assistance Program

Auto-enrolment pension

Private dental & healthcare after probation

Employee benefits (discounts, savings and more)

Possible relocation assistance of up to £2,000

Responsibilities

• Administering hearing tests and assessing client needs.
• Providing an aftercare service in line with the Amplifon aftercare programme.
• Managing the clinic with support from a Sales & Customer Advisor.
• Ensuring the team provides high-quality service.
• Delivering a positive customer journey experience.

Skills

Exceptional standards of customer care and service

Commercial sensitivity

Strong analytical and judgement ability

Effective communication style

Organised and efficient with time

Education

Registered Hearing Aid Dispenser with the HCPC

Job description

We are looking for an Audiologist who is passionate about delivering exceptional service to join our Cardiff branch, which has recently moved to a brand new location in the Morgan Quarter.

About the role

You will only work in our Cardiff branch with a dedicated Sales & Customer Service Advisor to help call customers, manage your diary and support you in store, so you can focus on delivering the best service for your customers.

Your hours are 9-5 Monday to Friday, with everything ready in store, so you can arrive and leave on time.

We can offer you top‑of‑the‑range testing equipment and the latest hearing aids from leading manufacturers to provide the best clinical service to your patients.

Fantastic uncapped commission scheme that runs monthly and quarterly commission, which increases with performance.

We can offer a generous basic salary that is reviewed on a yearly basis, plus a company car or car allowance to support travel to your store.

You will have the full support of our UK Head Office Marketing team to help bring customers to your branch.

An opportunity to move into an Area Manager position, join the training team, or work for Amplifon in a different country.

A comprehensive training plan is provided when you join. You will learn from our best audiologists in the business, so you are set up for success in Leicester.

Package

• Generous basic salary, based on experience
• Uncapped Commission (monthly and quarterly) with no minimum threshold
• Company Car OR Car Allowance of £3,000
• 25 days holiday (plus bank holidays)
• Employee Assistance Program
• Auto‑enrolment pension
• Private dental & healthcare after probation
• Employee benefits (discounts, savings and more)
• Potential to move into training roles, Area Manager positions or work for Amplifon in a different country.
• Possible relocation assistance of up to £2,000 for candidates willing to relocate

Responsibilities

• Administering hearing tests, assessing client needs and informing them of the options available to them.
• Providing an aftercare service in line with the Amplifon aftercare programme.
• Managing the clinic with the support of a Sales & Customer Advisor including staff management.
• Ensuring that the team provide a professional, courteous and high‑quality service.
• Delivering a positive Amplifon customer journey experience that exceeds expectations.
• Act as a role model for Amplifon by developing and maintain strong relationships with various stakeholders including colleagues, local community and other clinicians.

About You

• Registered Hearing Aid Dispenser with the HCPC
• Exceptional standards of customer care and service
• Commercial sensitivity
• Strong analytical and judgement ability
• Effective communication style
• Organised and efficient with time

About Amplifon

As a world leading private hearing specialist, operating in 26 countries worldwide, we have one focus; our customers’ quality of life. Across the UK our dedicated front and back‑office professionals are constantly working together to offer the best and latest innovations in diagnostic testing, fitting and hearing aid technologies. From hearing care to business support roles, our colleagues are devoted to improving the lives of people with hearing difficulties.

If you share our passion for hearing care, clinical excellence, and superior customer service, and if you want to be part of a close‑knit global team that offers world‑class training and international opportunities, then we have rewarding careers to challenge and develop your skills at Amplifon.

If this sounds like an exciting opportunity or you would like some more information then hit apply!

OR

Drop Louis Ferguson a message - https://www.linkedin.com/in/louisferguson/