Healthcare Support Worker | Kent and Medway Mental Health NHS Trust

Kent and Medway NHS and Social Care Partnership Trust; Maidstone; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional health service is looking for two motivated Healthcare Support Workers to join their Community Rehabilitation Service in Maidstone, UK. The successful candidates will work with service users, assisting with recovery and maintaining community living. Responsibilities include promoting therapeutic activities and documenting health checks. A valid UK driving licence and access to a vehicle are necessary. The team works collaboratively to improve mental health support for the community, and the role demands flexibility in working hours with some evenings and weekends involved.

Qualifications

• Must hold a full, valid, UK driving licence and have access to a vehicle for business purposes.

Responsibilities

• Work as part of a Community Rehabilitation Team, focusing on service user needs.
• Provide support to promote recovery and maintain community living.
• Assist Clinicians in planning and evaluating individual care plans.
• Support the service user to achieve their identified goals.
• Conduct physical health checks and document findings as instructed.
• Undertake tasks allocated by the Nurse/healthcare professional.

Job description

The Community Rehabilitation Service provides a flexible range of mental health interventions to help clients with complex mental health needs manage their mental health more effectively and remain in their own homes.

The team works in close partnership with Social Care and housing providers to ensure each client has the necessary resources available to enable them to engage in their rehab journey. Across the Community Rehabilitation teams, the clinical team consists of Occupational Therapists, Psychologists, Nurses, and VCSE Workers.

We currently have exciting opportunities for two enthusiastic and motivated Healthcare Support Workers to join our West Kent Community Rehabilitation Service. Post one will cover Maidstone (base will be Albion Place). Post two will cover South West Kent (base will be Highlands House).

Individuals may be expected to ensure the team is able to provide input between the hours of 08:00 and 20:00 according to the needs of the service, including working some evenings, weekends and public holidays.

Responsibilities

• You will work as part of a Community Rehabilitation Team, focusing on the direct needs of service users.
• Under the guidance and supervision of the Multi‑Disciplinary Team, you will provide support and give time to an allocated group of service users in order to promote their recovery and maintain them in their community environment. You will be promoting and facilitating therapeutic activity, promoting self‑care and supporting with activities of daily living.
• You will support service users to identify their needs and to assist Clinicians to plan, implement and evaluate individual care plans.
• You will be working to the recovery model to support the service user to work towards their identified goals.
• Giving physical health checks and physical health care as required or instructed, documenting the physical health checks on the early warning scoring system (MEWS), chart and reporting changes to the nurse/healthcare professional in charge.
• Undertaking day‑to‑day tasks as allocated by the Nurse/healthcare professional.

Qualifications

• The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us – if you share our passion for better mental health care and want to be part of a team that’s doing well together.

Please refer to the attached job description for the full details on the responsibilities and person specification.

This advert closes on Friday 9 Jan 2026.