Healthcare Receptionist — Front Desk & Patient Services

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare provider in Cambridge is seeking a Receptionist to join their busy Occupational Health team. The ideal candidate will exhibit excellent communication skills and maintain high standards while serving as the first point of contact for visitors. Key responsibilities include answering queries, processing referrals, and ensuring a well-prepared reception area. Development opportunities and various benefits, including flexible working arrangements, are offered in a supportive environment.

Benefits

On-site leisure facilities

Subsidised travel via Stagecoach

Free Park and Ride service

Flexible working arrangements

Qualifications

• Proven ability to maintain high standards in a professional environment.
• Experience in greeting and assisting visitors or customers.
• Ability to handle phone calls with professionalism.

Responsibilities

• Answer incoming calls in a timely and professional manner.
• Process Management, Self and Physio referrals to support KPIs.
• Ensure reception is prepared for clinical staff to receive patients.

Skills

Excellent communication skills

Organised

Self-motivated

Attention to detail

High level of customer service

Job description

A healthcare provider in Cambridge is seeking a Receptionist to join their busy Occupational Health team. The ideal candidate will exhibit excellent communication skills and maintain high standards while serving as the first point of contact for visitors. Key responsibilities include answering queries, processing referrals, and ensuring a well-prepared reception area. Development opportunities and various benefits, including flexible working arrangements, are offered in a supportive environment.