Healthcare Operations Data Analyst — Junior

Bupa Occupational Health; Staines-upon-Thames; Hybrid; GBP 35,000 - 39,000; Full time

Job summary

A leading health organization is looking for a Junior Operational Analyst in Staines-upon-Thames. The role involves analyzing data related to telephony, webchat, and email, identifying performance gaps, and collaborating with teams to improve healthcare delivery. Candidates should have proficiency in coding languages such as SQL or Python, experience with data visualization tools, and an understanding of machine learning techniques. The job offers a competitive salary and numerous benefits, including health insurance and flexible working arrangements.

Benefits

25 days holiday

Bupa health insurance

Enhanced pension plan

Onsite gyms or discounts

Family friendly benefits

Qualifications

• Proficient in at least one coding language and Microsoft Office suite.
• Experience with self-service dashboards is desirable.
• Ability to analyze and interpret data related to healthcare interactions.

Responsibilities

• Collect and analyze data related to telephony, webchat, and email.
• Identify performance gaps in healthcare service centers.
• Design data dashboards and visualizations for stakeholders.

Skills

SQL

SAS

R

Python

Microsoft Office (Excel, PowerPoint)

PowerBI

R Markdown

Tableau

Education

Academic knowledge of machine learning/statistical modeling

Tools

Snowflake SQL

Job description

A leading health organization is looking for a Junior Operational Analyst in Staines-upon-Thames. The role involves analyzing data related to telephony, webchat, and email, identifying performance gaps, and collaborating with teams to improve healthcare delivery. Candidates should have proficiency in coding languages such as SQL or Python, experience with data visualization tools, and an understanding of machine learning techniques. The job offers a competitive salary and numerous benefits, including health insurance and flexible working arrangements.