Healthcare KOL Engagement Manager

Smith & Nephew; Uttoxeter; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading medical technology company in the UK is seeking a Customer Engagement Manager to develop and execute a cross-functional KOL strategy. This role involves building relationships with healthcare professionals to drive impactful engagement. The successful candidate will blend marketing insights with project management and customer-facing skills. If you're creative and analytical with a background in the medical device industry, this role is for you. The position offers a hybrid working model along with a range of benefits and perks.

Benefits

Generous annual bonus

Flexible vacation and time off

Private health and dental plans

Discounts on gyms and fitness clubs

Salary sacrifice bicycle and car schemes

Qualifications

• Proven ability to design and deliver impactful engagement strategies.
• Experience working with internal stakeholders across multiple functions.
• Engage confidently with stakeholders at all levels.
• Experience within the medical devices or healthcare industry required.

Responsibilities

• Lead the development and execution of a KOL strategy across the UK.
• Map and nurture relationships with influential healthcare professionals.
• Create structured engagement plans to drive advocacy.

Skills

Marketing mindset

Project management skills

Excellent communication skills

Customer facing experience

Creativity and analytical thinking

Job description

A leading medical technology company in the UK is seeking a Customer Engagement Manager to develop and execute a cross-functional KOL strategy. This role involves building relationships with healthcare professionals to drive impactful engagement. The successful candidate will blend marketing insights with project management and customer-facing skills. If you're creative and analytical with a background in the medical device industry, this role is for you. The position offers a hybrid working model along with a range of benefits and perks.