Healthcare Improvement Senior Officer

Prostate Cancer UK; City of Westminster; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

A leading health charity in the UK seeks a Healthcare Improvement Senior Officer to enhance prostate cancer services. This varied role includes designing and facilitating improvement programmes, coordinating quality projects, and mentoring healthcare professionals. Ideal candidates possess strong communication skills, project management experience, and an understanding of healthcare challenges. The position offers generous benefits, including a competitive salary range of £34,300 - £37,300, with potential growth to £40,300 after 12 months.

Benefits

Generous leave entitlements

Development day for training

Enhanced contributory pension scheme

Life insurance and group income protection

Health Cash Plan

Employee Assistance Programme

Discounted gym membership

Qualifications

• Strong organisational skills to manage varied workload and meet deadlines.
• Experience managing webpages and creating online content.
• Ability to effectively present and facilitate conversations.

Responsibilities

• Design, deliver and facilitate improvement programmes.
• Coordinate quality improvement projects and schedule programmes.
• Coach and mentor clinicians using Insights Discovery.

Skills

Effective communicator with strong verbal and written skills

Excellent organisational skills

Experience of coaching and mentoring

Ability to build and maintain relationships

Understanding of healthcare and charity sectors

Demonstrable project management experience

Job description

We’re looking for a Healthcare Improvement Senior Officer to join our Improvement Programmes Team, helping to deliver leadership programmes and quality improvement projects that support healthcare professionals to improve prostate cancer services across the UK. It’s a varied and rewarding role where no two days are quite the same.

Examples of projects supported include work around establishing better Active Surveillance so that more men can avoid unnecessary radical treatment; work to restructure and make faster the diagnostic pathway; work to coordinate with primary care and support earlier diagnosis; new surgical procedures that spare men the burden of incontinence. You can read more about our work on our website.

You’ll help design, deliver and facilitate improvement programmes, preparing materials, supporting participants and making sure recruitment runs smoothly and on time. You’ll lead on organising Clinical Advisory Group meetings, support our digital channels, including webpages and online learning resources, and take on ad hoc projects or events as necessary.

You’ll coordinate quality improvement projects, help schedule programmes, and work with colleagues across Prostate Cancer UK to increase the reach and impact of our work. Building strong relationships with programme alumni is an important part of the role, including developing newsletter content, sharing best practice and creating opportunities for continued involvement. You’ll also coach and mentor clinicians using Insights Discovery (a psychometric tool helping people understand their own and others’ behavioural preferences and communication styles), helping to spread learning and improve care across services.

What we want from you

We’re looking for an effective communicator with strong written and verbal skills, able to adapt communication style for different audiences. Strong organisational skills are essential, with the ability to manage a varied workload, prioritise tasks and meet deadlines. You’ll have experience managing webpages and creating engaging online content, as well as delivering presentations and facilitating productive conversations.

You’ll bring experience of project management and be comfortable coaching, mentoring and/or supporting peer-based learning. Building strong relationships will come naturally to you, whether that’s with clinicians, colleagues, senior leaders or external partners. You’ll have a good understanding of the healthcare and/or charity sectors and the pressures faced by healthcare services.

Why work with us?

Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

• Effective communicator with strong verbal and written skills and ability to adapt communication style to reflect the audience
• Excellent organisational skills with the ability to manage workload and prioritise tasks effectively
• Experience of coaching, mentoring and/or facilitating peer-based coaching
• Ability to build, develop and maintain relationships with key stakeholders both external and internal including clinicians, colleagues and senior management
• Demonstrated understanding of the healthcare and/or charity sectors, particularly the pressures faced by healthcare
• Demonstrable project management experience

Benefits

• Generous leave entitlements that increase with service
• One 'development day' a month to use for training or personal development
• Enhanced contributory pension scheme
• Life insurance and group income protection
• Health Cash Plan
• Life and wellbeing advice and support via our Employee Assistance Programme
• Discounted gym membership and high street shopping discounts
• Loans for season tickets or cycles

Salary and benefits

This role is in salary Band 3, with a starting salary of £34,300 - £37,300 per year. We aim to the median salary for charity the sector. Following 12 months of successful service, colleagues will move to the midpoint of the pay band. The midpoint salary for this role is £40,300.

Our salaries reflect that the London office is our contractual place of work. We also pay a working-from-home allowance at the HMRC tax‑free rate of £312 per year.

We are committed to paying at least the London Living Wage for all roles and apply the updated rate each April.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground’breaking research into Black men’s risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we’re dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We’re also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We’ve also signed Business in the Community’s Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we’re responsible and accountable for driving positive change.

Our people networks

• Pride – A safe space where LGBTQ+ colleagues – and our allies – can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people
• Mind and Body – Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long‑term illness
• Culture Club – Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed

How and where we work

Colleagues attend the office at least four days per month (pro rata for part‑time colleagues) to collaborate, build relationships, and support projects and decision‑making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in‑person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long‑term physical or mental health condition.

This role will also involve some travel around the UK for programme delivery with some overnight stays.