Healthcare Assistant - Waterside Unit

NHS; Amersham; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider in Amersham is seeking enthusiastic Healthcare Assistants to join the Waterside Unit. Candidates should possess excellent communication skills, experience in customer service, and a passion for caring for older individuals. The role offers training opportunities, flexible working patterns, and a supportive work environment. Salary ranges from £24,937 to £26,598 per annum, depending on hours worked.

Benefits

Flexible working options

Generous annual leave

NHS discount schemes

Qualifications

• Excellent verbal and written communication skills.
• Willing to work towards Level 2 Functional Skills in Math and English.
• Basic knowledge of health and safety.

Responsibilities

• Provide personal care and support to patients.
• Work closely with a multidisciplinary team.
• Follow care plans for patients.

Skills

Excellent communication skills

General mathematical skills

Knowledge of confidentiality and standards of conduct

Ability to work in a team

Compassionate and empathetic approach

Education

Level 2 or Level 3 NVQ in Health and Social Care

Care Certificate / working towards

Job description

Overview

Buckinghamshire Healthcare NHS Trust is a major provider of integrated hospital and community services for people in Buckinghamshire and the surrounding area. Amersham Hospital is one of several Community Hospitals within the Trust, with three inpatient areas: Chartridge Ward, Waterside Unit, and Buckinghamshire Neuro Rehabilitation Unit. We are looking to appoint new Healthcare Assistants to join the Waterside Unit.

We are seeking enthusiastic and caring individuals with excellent communication skills. A good standard of English and numeracy, and a passion for looking after older people, are required. Shortlisted candidates will be invited to a numeracy and literacy competency test; successful candidates will be interviewed. This process helps identify whether the employer and candidate are the right fit.

Main duties of the job

Waterside Unit is a 21-bed ward within the Integrated Elderly Care Division. We care for medically optimised patients requiring rehabilitation prior to discharge home (with support if needed) or transfer to a Nursing or Residential Home. Patients often have multiple health needs and chronic conditions.

Key requirements include: excellent communication and interpersonal skills; ability to work well in a team and independently; ability to provide a high level of nursing care. Training and clinical supervision are available for successful candidates. You will work closely with a multidisciplinary team including nurses, physiotherapists, occupational therapists, doctors, pharmacists, social workers and discharge coordinators.

About us

We are committed to offering a supportive, inclusive workplace with opportunities for development and progression.

• Learning and development opportunities to support career progression.
• Flexible and agile working options, alongside NHS benefits including generous annual leave, pension, and access to NHS discount schemes.
• A range of health and wellbeing services to promote a healthy, happy workforce.

We encourage applications from colleagues from diverse backgrounds and are committed to treating all colleagues with dignity and respect.

Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable.

Job responsibilities

For a comprehensive list of responsibilities and duties, please refer to the Job Description and Person Specification attached in the advert.

Person Specification

Skills

• Excellent communication skills, verbal and written
• General mathematical skills
• Knowledge of confidentiality and standards of conduct and care
• Ability to use a computer
• Knowledge of the care needs of older people or those who are ill/frail, regardless of age

Education & Qualification

• Level 2 or Level 3 (NVQ) in Health and Social Care or equivalent experience
• Willing to work towards Level 2 Functional Skills (Math & English)
• Care Certificate / working towards

Experience

• Understanding of HCA duties – patient care and housekeeping
• Experience working with people, ideally in frontline customer service
• Understanding of patient confidentiality and privacy
• Compassionate and empathetic approach with patients and colleagues; professional in conduct
• Ability to treat patients and colleagues with dignity and respect
• Good verbal and written English
• Kind, humane response to patients; flexible and adaptable in a busy hospital setting
• Willingness to mentor new Nursing Assistants after 12 months
• Basic knowledge of health and safety; awareness of Trust policies and procedures
• Commitment to equality, diversity and inclusion in care
• Willingness to provide high standards of personal care
• Experience in a busy, customer-focused healthcare environment
• Experience in providing person-centred care

Behaviours & Values

• Flexible with shift patterns to meet service needs
• Works effectively as part of a team
• Good health and character
• Willing to take on additional responsibilities as delegated by senior staff
• Honest, with integrity and a professional approach
• Demonstrates Buckinghamshire Healthcare NHS Trust values

Special Circumstances

• Ability to work required shift patterns

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a disclosure check by the Disclosure and Barring Service (DBS).

Salary: £24,937 to £26,598 per annum (pro rata for part-time).

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working