Healthcare Assistant/Support Worker

OptimalCarePlus Limited; Swindon; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A healthcare service provider in Swindon is looking for a dedicated Healthcare Assistant/Carer Driver to deliver effective, professional care services. Responsibilities include supporting Service Users in their daily activities and administering their medication. The ideal candidate should have empathy, strong communication skills, and experience in care services. The role offers flexible hours with a pay starting at £12.21 per hour. Opportunities for continuous professional development and employee assistance programs are included.

Benefits

Employee Mentoring Programme

Employee Assisted Programme (EAP)

Continuous professional development

Flexitime

Referral programme

Qualifications

• Compassionate and caring nature essential for this role.
• Ability to work alone with Service Users in their homes.
• Good written and verbal skills are required.
• Experience in domiciliary care is preferred.

Responsibilities

• Provide effective and professional care service to Service Users.
• Support Service Users in day-to-day living activities.
• Ensure compliance with Care Plans.
• Administer medication and carry out diabetes care.

Skills

Compassion

Good communication skills

Calm, caring manner

Administration of medication

Experience working with Service Users

Education

RQF in Social Care

Job description

Role Summary

The role of the Healthcare Assistant/Carer Driver is to develop, maintain, and provide an effective and professional care service to the Service Users by best practices and legislative requirements. At all times, the Healthcare Assistant must reflect the policies, procedures and standards under the direction of the Senior Carer/Care Coordinator.

Main Duties

• Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their well‑being.
• Support Service Users with all aspects of their day‑to‑day living, enabling them to enjoy the best possible quality of life.
• Operate with care and diligence, operating under strict integrity at all times.
• Follow Care Plans and other information about how to support Service Users.
• Inform the Care Coordinator and Manager of any changes in the needs of Service Users.
• Uphold the values and goals of the business in all you do, ensuring maximum compliance with internal and statutory policies relating to your role.
• Develop effective working relationships with other employees.
• Work in cooperation with members of the multidisciplinary teams to maximise opportunities for all people.
• Administer medication and diabetes care (blood glucose monitoring and insulin administration).
• Provide Service Users with support/assistance as they accomplish daily tasks including catheter care, stoma care, bathing, eating, dressing, grooming and using the bathroom, as dictated in their care plan.
• Behaviour management, manual handling, ability to use hoist.
• Communicate any problems, concerns or changes to Service Users’ family members as needed.

Personal Skills

• Work alone with the Service User in their home.
• Compassion, good communication skills and a calm, caring manner are essential for this important role.
• Seek and embrace opportunities for personal and professional growth/learning, with a commitment to achieving the relevant qualifications required in the role.
• Be a role model for other Healthcare Assistants and an ambassador for the Service.
• Be professional, polite and reasonable at all times.
• Attend all statutory training and any other training as directed by management.
• Compliance and understanding of all policies and procedures relevant to your role.
• Competency needed – training available, if required.

Qualifications

Essential

• Administration of medication.
• Qualifications and educational skills – RQF in Social Care.
• Good written skills.
• Good verbal skills.
• Previous experience of working in domiciliary care.
• Previous experience of working in a similar role.
• Experience working with Service Users, in particular those that may have complex needs.
• Up‑to‑date mandatory training (training can be provided).
• DBS update service.
• Full UK (manual) driving licence.
• Be a driver and have a car.

Desirable

• Administration of medication.
• Qualifications and educational skills – RQF in Social Care.
• Good written skills.
• Good verbal skills.
• Previous experience of working in domiciliary care.
• Previous experience of working in a similar role.
• Experience working with Service Users, in particular those that may have complex needs.
• Up‑to‑date mandatory training (training can be provided).
• DBS update service.
• Full UK (manual) driving licence.
• Be a driver and have a car.

Benefits

• Sponsorship available if required.
• Employee Mentoring Programme.
• Employee Assisted Programme (EAP).
• Continuous professional development.
• Flexitime.
• Referral programme.

Job Types: Full‑time, Part‑time, flexible hours.

Pay: £12.21 per hour.

Work Location includes Swindon, Cirencester (GL7) and surrounding areas.

Application Questions

• Are you able to provide a valid DBS on the update service?
• Do you have a valid Right to Work in the United Kingdom?
• Do you have a valid Full UK driving licence?