Healthcare Assistant Ophthalmology Outpatients | Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust; Carshalton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare trust in the UK is seeking a full-time Health Care Assistant to support the ophthalmology outpatient department. The role involves providing direct care, maintaining a safe environment, and assisting with clerical duties. Previous experience as an HCA, particularly in ophthalmology, is preferred. Applicants must be flexible and possess excellent communication and interpersonal skills. This position is crucial for ensuring high-quality care for patients. Closing date for applications is December 19, 2025.

Qualifications

• Previous HCA experience, preferably in an ophthalmology and/or outpatients setting.
• Extended skills in BP, BM, and phlebotomy.
• Willingness to further develop skills and knowledge in ophthalmic tasks.

Responsibilities

• Provide direct care and support to patients as delegated by the qualified nurse.
• Maintain a clean and safe environment for patients and relatives.
• Assist with clerical and housekeeping duties.

Skills

Communication skills

Interpersonal skills

Flexibility

Ability to work under pressure

Job description

The role of the Health Care Assistant is to assist the qualified nurse to:

• Provide direct care and support to the patient as delegated by the qualified nurse.
• Maintain a clean safe environment for patients and relatives.
• Assist with clerical and housekeeping duties.
• Contribute to maintaining the unit’s philosophy of care.
• Be able to work in a learning environment, providing a high standard of nursing care and support to patients.
• Work flexibly according to the needs of the department including clinical areas across site where required.

Opportunity

An exciting opportunity has arisen for a full time (37.5hrs) HCA3 at Epsom and St Helier Ophthalmology Outpatients department.

Qualifications and Requirements

Applicants must have previous HCA experience, preferably within ophthalmology and/or outpatients setting and have extended skills to include BP, BM, phlebotomy. You must be willing to further develop your skills and knowledge on a variety of ophthalmic related tasks and activities.

Applicants will be required to Monday to Friday 9‑5 and to be able to work across site as necessary.

The role demands willingness to expand clinical knowledge and skills and to work in a variety of clinics. Excellent communication and interpersonal skills are required, and the ability to work under pressure. Applicants must be motivated, flexible, able to work as part of a team, and have excellent interpersonal skills. Applicants will need to be able to work flexibly around the needs of the service.

About the Trust

Welcome to the Epsom and St Helier University Hospitals NHS Trust. We offer an extensive range of services, including cancer, pathology, surgery, and Dermatology to over 490,000 people in south west London and north east Surrey. We operate two busy general hospitals, Epsom Hospital and St Helier Hospital, and run services from other locations, including Sutton Hospital. We are also part of two innovative integrated care partnerships – Sutton Health and Care and Surrey Downs Health and Care.

St Helier Hospital is home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children, while Epsom Hospital is home to the South West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals have Accident and Emergency departments (A&E) and Maternity services (Obstetrics).

With nearly 900,000 people coming to our hospitals for care and treatment every year, our almost 5,000 staff and 500 volunteers work around the clock to keep our busy hospitals running smoothly.

As teaching hospitals, we play a key role in the education and training of tomorrow's doctors, nurses and other health professionals. Both sites work in partnership with St George’s Hospital and St George’s Medical School in south London to deliver high quality education and research.

Other Information

Please see the attached supporting document which contains more information about the HCA Outpatients role.

Closing Date

This advert closes on Friday 19 Dec 2025.