Healthcare Assistant

Mayo Clinic Healthcare London; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in Greater London seeks an experienced Healthcare Assistant to support impeccable patient care across clinics. You will coordinate patient visits, assist in treatment rooms, and help with daily clinical tasks. The ideal candidate possesses a NVQ in Health & Social Care and has strong communication skills. This is a full-time role in a collaborative, innovative environment where you can thrive and contribute to high-quality healthcare service.

Qualifications

• Previous experience as a Healthcare Assistant in a clinical environment.
• Motivated, flexible, and eager to learn.
• Competency in vital signs and NEWS2 escalation.

Responsibilities

• Support clinical teams in delivering well‑coordinated clinics.
• Assist with daily clinical tasks and safety checks.
• Maintain a safe, organized environment.

Skills

Strong time-management

Organisational skills

Excellent communication

Proficient computer skills

Education

NVQ in Health & Social Care

Care Certificate

Job description

Overview

Location: City London, State London. Remote: No. Department: Nursing.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other health care provider according to U.S. News & World Report. As we prioritize patient needs, we remain equally dedicated to our employees. With advancement opportunities for a fulfilling career at Mayo Clinic, you'll thrive in a supportive environment that fosters innovation and champions belonging while providing essential resources for your success.

Responsibilities

Mayo Clinic Healthcare in London delivers world‑class diagnostic and outpatient services across a growing range of specialties including Cardiology, Endoscopy, Gastrointestinal, Neurology, Orthopedics, Imaging, Executive Health Screening and a Private GP service. We are expanding our team and seeking a dedicated Healthcare Assistant to support exceptional patient care across our clinics.

As a Healthcare Assistant, you will play a vital role in ensuring a seamless patient journey by supporting healthcare providers and contributing to the efficient coordination of patient visits. You will work across various clinical services as part of our integrated nursing team, providing high‑quality assistance in treatment rooms, routine procedures, and patient support activities.

This is an excellent opportunity to join a collaborative and innovative clinical environment—ideal for individuals who are proactive, compassionate, and committed to delivering outstanding patient care.

Duties and Responsibilities

• Support clinical teams in delivering well‑coordinated clinics and outpatient services
• Assist with daily clinical tasks, safety checks, and preparation of treatment areas
• Provide patient care and support throughout the entire care journey
• Maintain a safe, organised environment and adhere to infection control standards
• Manage stock levels within clinical departments
• Contribute to quality improvement and audit initiatives
• Develop skills to support new and expanding services

Endoscopy Assistant/Technician Responsibilities

• Provide support during endoscopic procedures under nurse supervision
• Prepare equipment and procedure rooms
• Select and check endoscopes and related equipment
• Assist with biopsies and manage specimens
• Perform bedside cleaning and safe transport of scopes
• Monitor vital signs and escalate concerns appropriately
• Follow infection control and safety protocols
• Maintain endoscopy inventory and supplies
• Demonstrate completed endoscopy competencies

Qualifications

• Previous experience as a Healthcare Assistant in a clinical environment
• NVQ in Health & Social Care (or equivalent experience portfolio)
• Care Certificate
• Strong time‑management and organisational skills
• Motivated, flexible, and eager to learn
• Peripheral cannulation and phlebotomy experience
• Competency in vital signs and NEWS2 escalation
• Specimen management experience
• Excellent communication and interpersonal skills
• Proficient computer skills
• High standard of spoken and written English
• Demonstrated confidentiality
• Confident in chaperoning and escorting patients

Preferred

• Experience in any of the clinic’s specialist areas, particularly Endoscopy or Interventional Radiology
• Spirometry skills
• Gynaecology support experience
• ILS certification

Must be authorised to work in the UK, relocation is not offered.

Exemption Status

Exempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

40

International Assignment

Yes

Site Description

Our commitment to improving lives and advancing medicine knows no borders. Mayo Clinic International focuses on expanding our global reach by building strong connections with collaborators, clients, communities, and patients worldwide. By aligning our international efforts within strategic areas, Mayo Clinic is positioned to Cure, Connect, and Transform healthcare on a global scale. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

It is the policy of Mayo Clinic not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Recruiter

Adriana Semko