Healthcare Assistant (HCA)

NHS; Abertillery; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local healthcare provider in Abertillery is seeking a Health Care Assistant to support patients by assisting with clinical duties, health promotion, and administrative tasks. The role is designed for those with NVQ/QCF qualifications in Health & Social Care and relevant experience in a health or care setting. Flexible part-time hours are available to ensure a patient-centered approach. If you are dedicated, compassionate, and motivated to provide excellent care, we encourage you to apply.

Benefits

Flexible working hours

Continuous professional development

Qualifications

• Experience working in health or care setting.
• Ability to maintain accurate clinical records.
• Understanding of confidentiality, GDPR, safeguarding.

Responsibilities

• Assist with clinical duties and health promotion.
• Support chronic disease management and patient communication.
• Maintain patient confidentiality and perform clinical observations.

Skills

Communication Skills

Infection Control

Clinical Observation

Patient-Centred Approach

Working Independently

Education

NVQ/QCF Level 2 or 3 in Health & Social Care

Tools

EMIS

Job description

Job Summary

To provide high‑quality, patient‑centred clinical support within the GP Practice, working under the supervision of registered clinicians. The HCA will assist with clinical duties, health promotion, chronic disease management support, and administrative tasks to ensure safe, efficient, and compassionate care for patients.

Clinical Duties

• Undertake clinical observations including blood pressure, pulse, temperature, respirations, height, weight, and BMI.
• Phlebotomy and venepuncture.
• Conduct ECGs.
• Perform urinalysis and other point‑of‑care tests.
• Carry out NHS Health Checks / Well‑being Checks where applicable.
• Administer influenza and other vaccines if appropriately trained and authorised (in line with NHS Wales/PHW guidance).
• Undertake wound care, simple dressings, and removal of sutures/clips.
• Assist in chronic disease management (e.g. COPD reviews, asthma assessments, diabetic foot checks) within agreed protocols.
• Support cervical screening administration (not the smear test itself).
• Prepare, clean and restock clinical and treatment rooms.
• Carry out infection prevention and control tasks according to NHS Wales standards.
• Carry out and complete Waste Management Audit.
• Support GP in room and consent preparation for Intrauterine Contraceptive Device (IUCD) service.

Patient Support & Communication

• Provide patients with lifestyle advice (weight, smoking cessation, physical activity) under approved protocols.
• Offer clear information and reassurance to patients and carers.
• Support vulnerable patients and those with additional needs in accessing care.
• Maintain patient confidentiality and dignity at all times.

Administrative Responsibilities

• Accurately record all clinical data onto the clinical system (e.g. EMIS/WIS).
• Assist with recall systems for chronic disease reviews, vaccinations and NHS Wales campaigns.
• Manage stock levels, including clinical consumables and PPE.
• Follow practice protocols, policies and safeguarding procedures.
• Attend team meetings and contribute to service improvement.
• Participate in mandatory training (e.g. safeguarding, infection control, basic life support).
• Maintain up‑to‑date knowledge in accordance with NHS Wales and Public Health Wales guidance.
• Actively participate in appraisal and personal development reviews.

Professional Responsibilities

• Work within competency‑based boundaries and seek support when needed.
• Participate in mandatory training (e.g. safeguarding, infection control, basic life support).
• Attend team meetings and contribute to service improvement.
• Maintain up‑to‑date knowledge in accordance with NHS Wales and Public Health Wales guidance.
• Actively participate in appraisal and personal development reviews.

About Us

Abertillery Group Practice is a well‑established GP practice within NHS Wales, committed to delivering high‑quality, patient‑centred care to our local community. We are a friendly, team‑focused organisation where collaboration, professionalism and compassion underpin everything we do. Our multidisciplinary team includes GPs, Nurse Practitioners, Practice Nurses, HCAs, Pharmacists and allied healthcare professionals who work closely together in a supportive environment.

Details

Date posted: 09 December 2025

Salary: Competitive upon experience

Contract: Permanent

Working pattern: Part‑time, Flexible working

Reference number: A2008‑25‑0002

Job locations: The Bridge Centre, Foundry Bridge, Abertillery, Blaenau Gwent, NP13 1BQ

Qualifications

Essential

• NVQ/QCF Level 2 or 3 in Health & Social Care (or equivalent)
• Evidence of competencies relevant to the HCA role
• Experience working in a health or care setting
• Experience recording basic clinical observations
• Ability to perform observations safely
• Understanding of infection control
• Ability to maintain accurate clinical records
• Understanding of confidentiality, GDPR, safeguarding
• Understanding of primary care environment
• Excellent verbal and written communication
• Ability to work with patients of all ages and backgrounds
• Empathetic and patient‑centred approach
• Reliable, flexible and organised
• Ability to work independently and as part of a multi‑disciplinary team
• Calm under pressure
• Motivated and willing to learn
• Commitment to equality, diversity and inclusion
• Willingness to undertake training and competency assessments

Desirable

• Phlebotomy qualification
• Accredited HCA/Clinical Skills training
• Vaccination training (flu/other PGD or PSD‑based training)
• Previous experience working in a GP practice or NHS Wales setting
• Experience using GP clinical systems (e.g. EMIS)
• Experience with wound care or chronic disease support
• Venepuncture experience
• ECG recording
• Wound care/dressings
• NHS Health Checks
• Awareness of Quality Assurance & Improvement frameworks (e.g. QAIF Wales)
• Knowledge of NHS Wales vaccination & screening programmes
• Experience supporting patients with complex needs
• Interest in further career development in clinical care
• Ability to speak Welsh or willingness to work towards basic Welsh skills (in line with Welsh Language Standards)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service (formerly CRB) is required to check for any previous criminal convictions.

Employer details

Employer name: Abertillery Group Practice

Address: The Bridge Centre, Foundry Bridge, Abertillery, Blaenau Gwent, NP13 1BQ

Website: www.abertillerygrouppractice.wales.nhs.uk (Opens in a new tab)