Healthcare Assistant

Queen Elizabeth Hospital; North End; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare facility in the United Kingdom is seeking a Senior Healthcare Assistant to join their Frailty Same Day Emergency Care department. The chosen candidate will provide high-quality patient care, working closely with Registered Nurses. Essential skills include excellent communication, flexibility, and teamwork. The role offers comprehensive training through the GROW Programme and flexible working opportunities. Join a supportive environment committed to improving patient experience and staff wellness.

Benefits

Flexible working opportunities

Free counselling service

NHS Pension scheme

Access to Wagestream

Qualifications

• Must attend the GROW Programme for training and professional development.
• Ability to work under delegation and supervision of a Registered Nurse.
• Previous care experience is desirable but not essential.

Responsibilities

• Provide high-quality personal care and support to patients.
• Ensure patients feel comfortable and well cared for during their stay.
• Be adaptable to meet changing needs in the unit environment.

Skills

Excellent communication and interpersonal skills

Flexibility

Teamwork

Computer literacy

Job description

Senior Healthcare Assistant

An excellent opportunity has arisen for a Senior Healthcare Assistant to join Frailty Same day emergency care department, Queen Elizabeth Hospital King's Lynn. As a Senior Healthcare Assistant, you will be a valued member of our team. Your focus will be on keeping patients at the centre of all we do, providing high quality care. We are looking for individuals who uphold our trust values to contribute to making our patients feel comfortable and well cared for during their stay. You are required to be flexible and adaptable to meet the ever changing needs of the unit environment. Our aim is to provide our patients with the highest quality of personal care and support while they are in hospital. As a Senior Healthcare Assistant, you will be responsible for working under delegation and supervision of a Registered Nurse. Successful candidates will attend the GROW Programme this is the QEHKL enhanced induction programme. This includes mandatory training (the training that all clinical staff at the hospital complete), you will be taught the fundamental skills you need to perform your role and attend the Caring with Kindness programme (essential learning from patient experience). The course is very practical - you will have plenty of time to practice new skills before you start your new role. Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible., Admin & Clerical staff may be required to act as Loggists for a major incident. Everyone within the Trust has or will shortly need to have a minimum level of skill for computer literacy for their day-to day- work as we become more digitally mature. Therefore all staff should be computer literate.

Health Care Support Workers

We are currently looking for enthusiastic and motivated Health Care Support Workers to join our teams and support them in providing effective care in a safe and therapeutic environment. The successful applicants must have:

• Excellent communication and interpersonal skills
• Demonstrate flexibility
• Be able to work as part of a team as well as make decisions autonomously
• Be willing to undertake further training and Mandatory updates as deemed necessary
• Previous experience of working within a care environment or the NHS is desirable but not essential as you will be supported whilst learning the role. You will attend a comprehensive induction programme and will be supported to complete the care certificate.

Queen Elizabeth Hospital – About the Trust

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken. Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond. At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships. We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Benefits

• Flexible working opportunities
• Free counselling service
• NHS Pension scheme
• Access to Wagestream – an app-based service that provides instant earned wage access

Staff Support and Networks

• Support and advice for staff affected by either Peri-Menopause or Menopause
• Opportunity to join our Staff Networks which include: Armed Forces, REACH (Race, Ethnicity and Culture Heritage), Disability and LGBTQ+ networks. We are committed to being a menopause friendly employer.