Health Records Clerical Officer - Weekend Working | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider in Walsall is seeking enthusiastic Health Records Clerks to join their team on a permanent weekend shift basis. This role involves filing, processing storage requests, and quality checking patient records. Candidates should possess excellent communication skills and the ability to work in a fast-paced environment. Ideal applicants will have experience in a similar role and the ability to multi-task while handling frequent interruptions. This position requires physical stamina as it involves long periods on your feet and manual handling.

Qualifications

• Previous knowledge and experience of working in a similar environment would be advantageous.
• Ability to meet the Job Description and Person Specification.
• Experience of working as part of a busy team.

Responsibilities

• Pre-file and file patient records.
• Process off site storage requests and returns.
• Prepare patient records for outpatient clinics and inpatient activity.
• Work on front desk responding to urgent file requests.
• Scan and quality check patient records.

Skills

Attention to detail

Excellent communication skills

Customer service skills

Ability to multi-task

Job description

Health Records Clerks - Band 2 - Permanent Weekend Shift

15 Hours Per Week working weekends on a rolling rota

Week 1 Saturday and Sunday 6 am - 2 pm

Week 2 Saturday and Sunday 2 pm - 10 pm

Do you have a keen eye for detail and accuracy? Are you good with people and able to demonstrate excellent communication skills? If so, we would like to hear from you.

An exciting opportunity has arisen for enthusiastic and motivated individuals to join our friendly Health Records Team, working in a physically demanding environment.

WE RESERVE THE RIGHT TO CLOSE THIS VACANCY EARLY IF SUFFICIENT APPLICATIONS RECEIVED

*PREVIOUS APPLICANTS NEED NOT APPLY*

Responsibilities

• Pre-file of patient records
• Filing of patient records
• Processing off site storage requests and returns
• Preparation of patient records for outpatient clinics and inpatient activity
• Working on front desk responding to urgent file requests, creating files and pulling patient records for planned activity.
• Scanning and quality checking patient records

Other duties include answering telephone queries and using our Patient Administration and Associated Information Systems.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state‑of‑the‑art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

The successful candidate will be able to work in a calm, organised way with the ability to multi‑task whilst dealing with frequent interruptions and changing priorities. The post entails manual handling and repetition of tasks. You must be confident, friendly and able to work in a very busy environment against tight deadlines.

Previous knowledge and experience of working in a similar environment would be advantageous. It is essential that your application demonstrates your ability to meet the Job Description and Person Specification, and in particular your experience of working as part of a busy team, knowledge of confidentiality, good communication and customer service skills.

The post requires the use of kick stools and step ladders to retrieve files and involves long periods of being on your feet.

This advert closes on Tuesday 30 Dec 2025.