health or social care professional

Hertfordshire Partnership University NHS Foundation Trust; Welwyn Garden City; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading mental health trust in Welwyn Garden City is seeking a Service Manager to oversee community health and social care services. This role will focus on delivering care aligned with strategic goals and improving patient outcomes. Candidates should have experience in health or social care and possess leadership and operational management skills. The trust values diversity and encourages applications from all backgrounds. Committed to work-life balance, flexible working is supported.

Benefits

Work-life balance support

Flexible working arrangements

Equal opportunities employer

Qualifications

• Experience in health or social care management.
• Ability to develop and deliver health promotion initiatives.
• Understanding of statutory requirements like CQC and HSE.

Responsibilities

• Assist in delivering services aligned with the Trust’s agenda.
• Ensure effective delivery of community-based care services.
• Support management of relationships with primary-care professionals.

Skills

Leadership

Effective communication

Operational management

Relationship management

Knowledge of health and social care

Job description

We’re looking for a talented health or social care professional to join our leadership team in Welwyn Garden City Hertfordshire as Service Manager. The role will provide a genuine opportunity for you to develop your management skills and make a difference.

We welcome diversity in our workforce and encourage applicants from people of any age and background, including those with lived experience of mental health difficulties. You will work closely with the Service Line Lead and management teams to ensure effective coordination and operational delivery of community health & social care services in HPFT.

Key Responsibilities

• You will assist the Service Line Lead in delivering a service that aligns with the Trust’s transformation agenda and implements care pathways, ensuring a cohesive, effective and seamless service for users.
• Ensure the effective delivery of community‑based care services, working on a whole‑systems approach to achieve required performance levels.
• Support management of relationships with primary‑care general practitioners, HCS, PCT and 3rd sector organisations as required by the Service Line Lead.
• Responsible for providing quality care within a complex range of health and social care services that interface across HPFT and with other healthcare providers.
• Accountable for the effective operational management of all care pathways, liaising and coordinating with secondary‑care clinicians, managers, local politicians and primary‑care and other independent contractors for Community Services.
• Manage within the established frameworks and processes that the Strategic Business Unit uses to monitor capacity day‑to‑day, ensuring effective escalation arrangements to maintain safety and respond to team capacity issues.
• Develop and deliver team health promotion and prevention initiatives, working closely with other agencies.
• Ensure compliance with all statutory requirements such as CQC, HSE and implement relevant assurance systems to demonstrate compliance.

HPFT is committed to being an equal opportunities employer and deliberately encourages applications from all sectors of the community, including users of mental health services. We aim to be a representative organisation with regard to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity, human rights and encouraging applications from all sections of the community.

The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part‑time or under flexible working arrangements.

Infection Control

All staff must comply with current Infection Prevention and Control measures, which could include wearing a mask on all Trust sites and in all roles.

AI Usage Guidance

While Artificial Intelligence (AI) can aid your application, these tools cannot fully grasp the job context or accurately reflect your skills, knowledge and experience. Please tailor your application before submitting it. For further information, please refer to the Trust’s guidance on AI usage.

Visa and Immigration

Candidates who require a Skilled Worker visa to work in the United Kingdom can assess their eligibility against the criteria specified on the Check if you need a UK visa – GOV.UK website. We encourage all applicants to review these criteria carefully.

About HPFT

The Hertfordshire Partnership University NHS Foundation Trust (HPFT) is one of just five mental‑health trusts to achieve an Outstanding rating from the Care Quality Commission. Our family of over 4,000 staff deliver mental, physical and learning disability care across Hertfordshire, Buckinghamshire, Essex and Norfolk, in community and inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

• Welcoming
• Kind
• Positive
• Respectful
• Professional

Our staff consistently rate us highly in terms of support, development, wellbeing, work‑life balance and a compassionate, values‑driven culture. We are proud of the standard of care we provide and the focus on service users as our top priority.

If you would like to join a team that is proud of its values and passion for great care and outcomes for our service users and carers, we would love to hear from you.