Head Stylist - Dog Groomer

Pets at Home Limited; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A pet care services provider in the United Kingdom is seeking a Head Stylist for their grooming salon. The role involves delivering high-quality grooming services while leading and mentoring the team. The ideal candidate is an experienced groomer who is customer-focused and has a strong desire to foster a positive team environment. Additional benefits include competitive pay, commission opportunities, a generous leave policy, and a commitment to diversity and inclusion.

Benefits

Attractive rates of pay plus commission

28 days paid annual leave

Extra day off for your birthday

Life Assurance - 4 times annual salary

Company pension contribution of 4%

20% colleague discount across the Group

Qualifications

• Experienced in all aspects of dog grooming, from bathing to styling.
• Friendly and professional approach with customers.
• Reliable and flexible with scheduling.
• Positive attitude and desire to grow in a retail environment.
• Experience in target-led environments preferred.

Responsibilities

• Deliver high-quality grooms for various dog breeds.
• Set grooming standards and lead the salon team.
• Mentor and develop grooming staff.
• Create a welcoming environment for pets and owners.
• Collaborate with Store Manager on salon performance.

Skills

Dog grooming expertise

Customer focus

Team-oriented

Goal driven

Adaptability

Job description

Overview

As a Head Stylist, you'll play a pivotal role in the success of our Pets Grooming salon, combining hands‑on grooming expertise with inspiring leadership. This is more than just a grooming role; it's your opportunity to shape salon standards, mentor a talented team, and ensure every pet leaves looking and feeling their best.

Responsibilities

• Deliver full, high‑quality grooms with confidence and precision across a variety of breeds
• Set the benchmark for grooming standards within the salon through a hands‑on leadership approach
• Support and guide your team, sharing advanced grooming techniques and developing their skills
• Create a welcoming, customer‑focused environment that delights pet owners
• Work closely with the Store Manager to drive salon performance, efficiency, and customer satisfaction

Qualifications & Skills

• Experienced and confident in all aspects of dog grooming, from bathing and drying to breed‑specific styling and finishing
• Customer‑focused, with a friendly and professional approach
• Flexible and reliable, able to work a variable schedule across the week (minimum hours/week with potential for more during busy periods); the head stylist role is a full‑time vacancy
• Team‑oriented, with a positive attitude and a willingness to learn and grow in a fast‑paced retail environment
• Goal driven, with experience in target‑led environments (preferred, but not essential). I would suggest this is key and must be essential

About Us

At Pets at Home, we’re passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care and exceptional care for pets and the people who love them.

We believe in creating welcoming, supportive environments where team members can thrive. If you share our love for pets and our commitment to excellence, we’d love to meet you.

Benefits

• Attractive rates of pay plus commission, subject to targets
• 28 days paid annual leave, which will rise to 33 days after 2 years (this includes 8 bank holidays and will be pro‑rata calculated on your contracted hours)
• Extra day off for your birthday
• Life Assurance - 4 times your annual salary
• Company pension contribution of 4%
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own bran

Diversity & Inclusion

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!