Head of Venue Operations, Europe

Genius Sports; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading sports technology company is seeking a Head of Venue Operations to expand their presence across Europe. You will lead the Venue Operations team, managing onboarding and training while ensuring timely installation of state-of-the-art equipment in stadiums. The ideal candidate will have extensive experience in venue operations, strong leadership skills, and the ability to manage relationships with sports organizations.

Benefits

Competitive salary

Support for employee wellbeing

Opportunities for skill development

Qualifications

• 5+ years in venue operations or engineering.
• 3+ years in a management/leadership role overseeing a large team.
• Rudimentary knowledge of networking (fibre/switches/cat6).

Responsibilities

• Oversee the Venue Operations team within Europe.
• Manage the onboarding, training/upskilling, and performance of the team.
• Direct contact and relationship management with sports leagues.

Skills

Leadership capabilities

Verbal and written communication skills

Analytical mindset

Job description

THE ROLE

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

As Head of Venue Operations, Europe, you will be responsible and leading on the expansion of our operational presence across football and basketball stadiums in Europe. You will play a key role in managing the process of installing our cutting‑edge equipment and systems in various sporting arenas. You will oversee a team of Venue Operations Team Leads, Coordinators, and OTHS (Onsite Technical Hardware Support) networks in Europe.

You will be contributing to the expansion of our operations across Europe as we continue to scale. You will play a key role in making sure the team is well structured, trained and deployed in an efficient manner.

THEN

• Oversee the Venue Operations team within Europe, managing their onboarding, training/upskilling and performance management.
• Oversee the E2E deployment of GeniusIQ hardware into sports stadiums, making sure deliverable deadlines are hit and managing risk appropriately.
• Direct contact and relationship management with sports leagues and organizations.
• Work with product, engineering and commercial to understand any impact on the Venue Operations Team.
• Coordinate the rollout of multiple concurrent league deployments.
• Put together comprehensive rollout and maintenance resourcing plans.
• Ability to travel domestically and internationally if needed (up to 20% of the time).

WHAT YOU'LL BRING

• 5 + years in venue operations / engineering
• 3+ years in a management/leadership role overseeing a large team/department
• Strong verbal and written communication skills
• Ability to deal with challenges and be efficient under pressure
• Highly analytical mindset
• Strong leadership capabilities
• Rudimentary knowledge of networking (fibre/switches/cat6).
• Valid driving license/passport and experience with travelling.
• Ability to travel domestically and internationally

We enjoy an ‘office-first’ culture and maximise opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.