Head of Value Engineering EMEA

Iterable; City Of London; On-site; GBP 100,000 - 130,000; Full time

Job summary

A leading customer engagement firm is seeking a Head of Value Engineering EMEA to lead and mentor a team of Solutions Consultants and Solutions Architects. This role requires strong leadership skills, a balance of technical expertise, and sales acumen, driving collaboration across regional teams to enhance customer engagement. Ideal candidates will have prior experience in SaaS environments and the ability to influence executive stakeholders.

Qualifications

• Proven experience managing Solutions Consultants and Solutions Architects.
• Experience in high-growth SaaS environments.
• Willingness to travel 25-30% of the time.

Responsibilities

• Lead and mentor a high-performing team across EMEA.
• Drive clarity of purpose and accountability within the team.
• Represent Value Engineering in cross-functional projects.

Skills

Leading Solutions Consulting teams

Technical credibility

Sales acumen

Strategic leadership

Distributed teams management

Education

Experience in SaaS, MarTech, or data-platform environments

Job description

Iterable is the leading AI‑powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm and Box create dynamic individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross‑channel interactions and optimize engagement all with enterprise‑grade security and compliance. Today nearly 1200 brands across 50 countries rely on Iterable to drive growth, deepen customer relationships and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values of Trust, Growth, Mindset, Balance and Humility to life. We foster a culture of innovation, collaboration and inclusion where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top‑10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence including offices in San Francisco, New York, Denver, London and Lisbon plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

Head of Value Engineering EMEA

The Role

The Sr. Manager Value Engineering EMEA is a senior people leader responsible for driving operational excellence, strategic impact and team performance across Iterable’s pre‑ and post‑sales technical functions in the region. This leader manages both Solutions Consultants (SCs) and Solutions Architects (SAs), ensuring alignment between technical validation, business value articulation and customer outcomes across enterprise and commercial segments.

This role blends technical credibility, sales acumen and operational leadership to foster deep alignment across regional Sales, Customer Success and Product teams, ensuring frictionless collaboration throughout the customer lifecycle from introduction and evaluation through activation, adoption and advocacy.

Position Details

Lead and mentor a high‑performing team of SCs and SAs across EMEA; drive clarity of purpose, accountability and measurable onboarding; and develop talent. Ensure all team members have defined career development plans and active technical and soft‑skill development with sales leadership to achieve regional quota targets and company goals. Foster strong sales and SC relationships and ensure adherence to engagement standards, ROEs and service SLAs that improve velocity, utilization and consistency across the region.

Partner with Revenue Operations and Enablement to define and measure KPIs; serve as the executive escalation point for key EMEA opportunities, ensuring technical and business confidence at every stage.

Partner with regional sales leaders to influence pipeline strategy, opportunity qualification and technical win execution.

Alignment: Represent Value Engineering in regional cross‑functional projects collaborating with Sales, Product, Marketing, Partnerships and Success. Drive the GTM product. Act as a senior technical executive with customers, building confidence among C‑level stakeholders and connecting strategy, architecture and measurable outcomes with Customer Success and Account Management teams to drive adoption, retention and expansion opportunities.

The Ideal Candidate Will Have

Proven experience leading Solutions Consulting, Solutions Architecture or Engineering teams within SaaS, MarTech or data‑platform environments. A balance of strategic leadership and hands‑on technical credibility, able to advise both executive and engineering, managing distributed teams across multiple EMEA countries and having executive presence and ability to influence at all levels. Experience in high‑growth SaaS building scalable frameworks, reusable assets and measurable operational processes. Willingness to travel 25‑30 % of the time.

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Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender‑identity, sexual orientation, disability, age, military or veteran status or any other basis protected by applicable local, state or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Required Experience: Director

Employment Type: Full Time