Head of Surveying Services

Paradigm Housing; Knotty Green; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A leading housing provider is seeking a Head of Surveying to lead their high-performing surveying service. This role involves overseeing all inspection and compliance activities, driving asset management strategies, and managing technical governance. Candidates should have a relevant degree, strong leadership experience, and excellent stakeholder management skills. The role operates on a hybrid working model and offers a range of benefits including a salary package exceeding £80k, generous holiday, and funded training opportunities.

Benefits

Annual salary package in excess of £80k

30 days holiday plus Christmas closure

Generous pension scheme

Health cash plan

Flexible working

Training and qualifications funding

Paid volunteering days

Qualifications

• Extensive knowledge of defect diagnosis and compliance in social housing.
• Proven leadership in managing teams and improving performance.
• Strong commercial experience in contractor management.

Responsibilities

• Lead and manage the Surveying Services Department.
• Ensure compliance with regulations and standards.
• Drive strategic asset management and improvement.

Skills

Building Surveying

Technical knowledge of building pathology

Stakeholder management

Analytical skills

Education

Degree in Building Surveying or relevant discipline

Job description

Shape the future of housing and sustainability with SettleParadigm as our Head of Surveying. This is your opportunity to lead a high‑performing surveying service at one of the UK’s most ambitious housing providers. You’ll drive innovation in building surveying, stock condition, retrofit, and asset management.

Working flexibly within our hybrid model (two days in the office in High Wycombe, three from home) and a culture that champions expertise, collaboration, and growth.

About the Role / Team

This role has responsibility for surveying across the whole spectrum, including Building Surveying, Disrepair, Stock Condition, Retrofit and general property inspections. Your leadership will influence decisions that improve lives and future‑proof our housing portfolio.

Key Responsibilities

• Lead and manage the Surveying Services Department – provide clear, measurable guidance to deliver a high‑performing, customer‑focused service across Paradigm’s property portfolio.
• Oversee all inspection and compliance activities – ensure stock condition, health & safety, technical inspections, and retrofit assessments are delivered to the highest standards and regulatory requirements.
• Drive strategic asset management and continuous improvement – maintain accurate asset data, implement robust systems, and embed best practices to support proactive decision‑making and long‑term planning.
• Provide expert technical advice and governance – advise on building pathology, compliance, and investment strategies, ensuring adherence to legislation and SettleParadigm policies.
• Lead and develop a high‑performing team – mentor and coach managers and staff, foster collaboration, and promote a culture of professional learning & development across the team, ensuring consistent service delivery through effective resource and performance management.

What We’re Looking For

Must Haves

• Degree in Building Surveying or a construction‑related discipline with strong academic foundation in surveying principles.
• Extensive technical knowledge of building pathology, defect diagnosis, and compliance within the social housing sector.
• Proven leadership experience managing teams and improving performance in a surveying or property services environment.
• Excellent stakeholder management and communication skills – ability to influence and explain complex technical issues clearly.
• Strong commercial and analytical skills – experience in contractor management, procurement, and delivering value for money.

Nice to Haves

• Professional qualification such as MRICS or equivalent experience.
• Knowledge of retrofit processes and PAS 2035 compliance.
• Familiarity with asset reinvestment analysis and stock data review methodologies.

This role could be ideal for an experienced Senior Surveyor ready to take the next step into a strategic leadership position, or for a current Head of Service seeking a broader remit with additional services to manage.

Benefits

• Annual salary package in excess of £80k.
• 30 days holiday from day one, plus Christmas closure and buy‑out options.
• Generous pension scheme – up to 9.5% employer contribution via salary sacrifice.
• Family‑friendly leave – enhanced maternity, paternity, and adoption leave.
• Health cash plan – claim up to £1,800 for everyday health costs (plus free kids cover).
• Life cover and income protection.
• Flexible working – hybrid options, modern offices, free parking & EV charging.
• 30+ Mental Health First Aiders available to support.
• Car leasing via salary sacrifice (for permanent colleagues subject to conditions).
• Funded training, qualifications & apprenticeships.
• Three paid volunteering days in the local communities.
• Paid pro‑fessional subscription (one per year).

Our Commitment

We are committed to creating an inclusive workforce, reflecting and representing the diversity of the communities we serve. We encourage applications from disadvantaged socio‑economic backgrounds, disabled, neurodiverse, LGBTQ+ community members, and those from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and will endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Closing Date: Tuesday 6 January 2026.