Head of Strategy and Insights - (Relocation to Qatar)

Alchemy Global Talent Solutions; Liverpool; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading talent solutions firm is seeking a Head of Strategy and Insights to shape premium onboard experiences. This role requires a seasoned professional with a minimum of 10 years in consulting, specifically focusing on consumer strategy and transformation for high-end brands. The ideal candidate will lead teams through innovative projects, ensuring alignment with commercial objectives. Strong stakeholder engagement and project management are crucial. This position is based in Doha, with substantial influence across departments.

Qualifications

• Minimum of 10 years' experience in consulting or advisory roles.
• Proven experience in consumer strategy for premium brands.
• Strong skills in presenting complex insights to executives.

Responsibilities

• Define and lead global product and customer experience strategy.
• Manage strategic project governance and execution.
• Coach and build high-performing teams.

Skills

Stakeholder engagement

Consumer insights

Strategic decision-making

Project management

Commercial mindset

Education

Bachelor's degree

MBA or Master's in Strategy

Job description

Head of Strategy and Insights – Doha, Qatar

Join our client as Head of Strategy and Insights , where you will define the future of their premium onboard experience. This role is best suited to experienced consultants or advisors from leading global firms who have delivered insight-led, end-to-end strategy across premium travel, hospitality, luxury goods, or aviation. You’ll lead a high-impact team across strategy, insights, and PMO—driving innovation from concept through to execution in a fast-paced, globally recognised environment.

What You’ll Be Doing :

• Define and lead the global product and customer experience strategy using best-in-class methodologies developed through consultancy work.
• Apply deep consumer behavioural insights to shape strategic initiatives across inflight products, cabin design, service models, and digital experiences.
• Lead strategic decision-making through structured frameworks, data analytics, market modelling, and stakeholder alignment.
• Direct cross-functional teams and external partners through large-scale transformation and customer experience projects.
• Manage strategic project governance, roadmap execution, milestone tracking, and delivery assurance.
• Translate high-level strategy into executable programmes, ensuring alignment with long-term vision and commercial objectives.
• Establish KPI tracking, performance dashboards, and strategic reporting for C-level review.
• Act as a strategic advisor to VP / SVP-level stakeholders across multiple departments.
• Lead trend forecasting and innovation scanning to inform future product and consumer strategy.
• Build and coach a high-performing team with a consulting-style delivery culture focused on agility, clarity, and impact.
• Bring thought leadership from global luxury, hospitality, and premium lifestyle sectors.

What We’re Looking For :

• Bachelor’s degree required; MBA or Master’s in Strategy, Business or similar highly preferred.
• Minimum 10 years’ experience, including time with a top-tier consulting or advisory firm.
• Proven ability to run multi-market consumer strategy, product positioning or experience transformation projects for premium brands.
• Background in sectors such as luxury travel, aviation, hospitality, or high-end retail / lifestyle.
• Excellent stakeholder engagement skills—able to present complex insights to executive audiences.
• Experience delivering full lifecycle projects—from strategy development through to implementation.
• Strong commercial mindset—comfortable with investment modelling, ROI, and strategic prioritisation.
• Deep understanding of customer research, market segmentation, and behavioural insight techniques.

Interested? Reach out to Alchemy Global Talent Solutions today.