Head of Services

NHS; Glasgow; Hybrid; GBP 65,000 - 76,000; Full time

Job summary

A leading mental health charity in the UK is seeking a senior manager to provide strategic and operational leadership across Scotland and Northern Ireland. You will be responsible for promoting the organization, managing clinical services, and ensuring high quality performance within a hybrid work environment. Successful candidates will have senior operational management experience and a current healthcare professional registration. This role offers competitive benefits including 30 days annual leave and flexibility in working hours.

Benefits

30 days annual leave plus bank holidays

Competitive stakeholder pension scheme

Discount shopping vouchers

Access to Employee Assistance Programme

Flexible working options

Qualifications

• Demonstrable senior operational management experience in clinical services.
• Significant understanding of mental health and the Regulatory framework.
• Evidence of continuous professional development.

Responsibilities

• Provide strategic leadership of Combat Stress in Scotland and Northern Ireland.
• Support strategic alignment with national initiatives.
• Nurture a culture of continuous improvement.

Skills

Operational management experience

Understanding of health and care sector

Experience in service change planning

Workforce management

Establishing governance arrangements

Partnership working

Staff recruitment and retention

Education

Degree or equivalent in relevant field

Current healthcare professional registration

Job description

Job summary: To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.

Main duties of the job: The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.

The role will be accountable for supporting strategic alignment with all national initiatives, meeting and ideally exceeding requirements of each Regulatory Body, ensuring the highest quality performance in all areas of service activity, nurturing a culture of continuous improvement, active learning and development, informing and improving collaborative service design and delivery, and ensuring high levels of co-production.

The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including budget management, recruitment and retention, performance and quality improvement, line management and supervision of staff.

About us

Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service.

Job responsibilities

Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond. Status: Permanent. Salary: Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland). Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

Person Specification

Skills & Knowledge

Essential:

• Demonstrable senior operational management experience of clinical services with financial restraints and delivering to target
• Deep understanding of the health and care sector in Scotland and Northern Ireland
• Demonstrable experience in planning and implementing service change and cost-effective service improvements
• Proven experience of workforce management, direct line management and supervision
• Experience of establishing and maintaining robust and effective governance arrangements
• Experience of partnership working and the associated strengths and challenges
• Recruitment and retention of staff

Desirable:

• Previous experience of working with ex-military personnel

Qualifications

Essential:

• Education to degree level, or equivalent, with significant senior management experience
• Current healthcare professional registration (NMC, HCPC)
• Significant understanding of the field of mental health
• Comprehensive understanding of the Regulatory framework
• In-depth professional knowledge of financial, performance and staff management
• Evidence of up-to-date personal and continuous professional development

Desirable:

• Management Qualification

We offer a range of benefits, including 30 days annual leave plus bank holidays, competitive stakeholder pension scheme, discount shopping vouchers, access to the Employee Assistance Programme, flexible working, and more.