Head of Services

Combat Stress; Belfast; Hybrid; GBP 65,000 - 76,000; Full time

Job summary

A leading mental health charity is seeking a Head of Services to provide strategic leadership in Scotland and Northern Ireland. The role requires strong operational management experience in clinical services, leadership in service improvement, and collaboration with diverse stakeholders. Candidates must hold relevant healthcare registration and demonstrate significant experience in management practices. This is a full-time position with a competitive salary and benefits including 30 days of annual leave.

Benefits

30 days annual leave

Competitive pension scheme

Employee Assistance Programme

Qualifications

• Experience of significant and recent managerial practice.
• Up-to-date personal and continuous professional development.
• In-depth professional knowledge of financial management.

Responsibilities

• Provide strategic and operational leadership.
• Accountability for service quality and performance.
• Nurture a culture of continuous improvement.

Skills

Operational management experience of clinical services

Understanding of the health and care sector

Experience in planning service change

Workforce management

Governance arrangements

Partnership working

Recruitment and retention of staff

Experience with ex-military personnel

Education

Degree level education

Healthcare professional registration

Management Qualification

Job description

To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.

Main duties of the job

The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.

The role will be accountable for supporting strategic alignment with all national initiatives, meeting and ideally exceeding requirements of each Regulatory Body, ensuring the highest quality performance in all areas of service activity, nurturing a culture of continuous improvement, active learning and development, informing and improving collaborative service design and delivery, and ensuring high levels of coproduction.

The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including budget management, recruitment and retention, performance and quality improvement, line management and supervision of staff.

About us

Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service.

Job responsibilities

Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond. Status: Permanent. Salary: Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland). Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

Person Specification

Skills & Knowledge

• Demonstrable senior operational management experience of clinical services with financial restraints and delivering to target
• Deep understanding of the health and care sector in Scotland and Northern Ireland
• Demonstrable experience in planning and implementing service change and cost-effective service improvements
• Proven experience of workforce management, direct line management and supervision
• Experience of establishing and maintaining robust and effective governance arrangements
• Experience of partnership working and the associated strengths and challenges
• Recruitment and retention of staff
• Previous experience of working with ex-military personnel

Qualifications

• Education to degree level, or equivalent, with significant senior management experience
• Current healthcare professional registration (NMC, HCPC)
• Significant understanding of the field of mental health
• Comprehensive understanding of the Regulatory framework
• In-depth professional knowledge of financial, performance and staff management
• Evidence of up-to-date personal and continuous professional development
• Management Qualification

We offer a range of benefits, including 30 days annual leave plus bank holidays, competitive stakeholder pension scheme, access to the Employee Assistance Programme, and more.