Head of Service, Integrated Care

NELFT North East London Foundation Trust; Barking; On-site; GBP 64,000 - 75,000; Full time

Job summary

A healthcare provider in London is seeking a dynamic Head of Service, Integrated Care to lead the portfolio of clinical services. This role includes operational management and clinical delivery in Children's Services. The ideal candidate will have significant NHS experience, strong leadership skills, and be adept at strategic planning. Salary ranges from £64,455 to £74,896 per annum, plus High Cost Area Supplement. This position also includes a probationary period and requires a qualifications background in management or related fields.

Benefits

High Cost Area Supplement of 15%

Comprehensive induction program

Professional development opportunities

Qualifications

• Significant operational management experience of NHS services.
• Experience of strategic planning resulting in change management programs.
• Extensive experience with SEND delivery and Children's Specialist services.

Responsibilities

• Deliver effective operational and clinical leadership to service leads.
• Support strategic direction in line with national health policies.
• Manage complex HR investigations and contract management.

Skills

Understanding of business model principles

Knowledge of national policy agenda

Education

Management Qualification

CPS and/or Professional Development

Job description

Go back NELFT North East London Foundation Trust

Head of Service, Integrated Care

The closing date is 30 December 2025

We are looking for a dynamic and experienced Head of Service, Integrated Care to lead a huge portfolio of clinical services in Barking & Dagenham Childrens Services. The post holder will have responsibility for the effective operational and clinical operation of Childrens Specialist Integrated Care Services within B&D, Children's Services ensuring effective clinical delivery and performance management against key performance and quality indicators and financial targets. The post holder is responsible for the continuous professional development and performance of all clinical and non-clinical staff within their portfolio.

Previous applicants need not apply.

Main duties of the job

The post holder will achieve this by taking managerial responsibility for the effective operational and clinical running for a portfolio of designated clinical services within NELFT ensuring effective clinical delivery and performance management against key performance indicators and financial targets.

The post holder will work with the senior management and the clinical leadership team to deliver on the vision and ambition of the Trust to deliver best care and services to our Babies, Children and young people in the borough. The role will also be critical in leading on the delivery of the SEND agenda and on the BCYP Neighbourhood model.

Some of the service portfolio under this role to manage are:

• Looked After Children
• CDC Nursing
• Specialist School Nursing
• Therapies (SLT/OT/PT)
• Integrated Administration Team
• Community Paediatrics

About us

Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people.

Probationary Period This post will be subject to a probationary period.

Starting with NELFT NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941 - per annum, pro rata).

Use of AI

Please see attached document regarding acceptable use of AIduring the recruitment process.

Job responsibilities

Please see the attached job description and person specificationfor more information about this role.

1. To deliver effective operational and clinical leadership and direction to the service leads and multi-disciplinary teams
2. To support and develop the strategic direction for the service in line with national policies and locally identified health needs
3. To support and influence the development of new patient pathways in response to the requirements of the commissioners
4. To oversee patient pathways / flows into and out of Community Services
5. To manage a range of processes and systems, across the service to support the effective running of the service and patient pathways
6. To ensure harmonisation of quality care delivery across the service areas
7. To lead the Learning and Development plan for services and ensure that developmental requirements are in place for all staff in line with the knowledge and skills framework
8. To ensure services are cost effective and delivered within budget
9. To lead change management in the implementation of service development
10. To create a culture in which innovative ideas can flourish and provide vision and inspiration to enable staff to deliver support effectively
11. To identify and participate in the tendering for new business opportunities
12. To ensure effective performance management and professional and clinical leadership of the workforce
13. To deliver robust financial management in line with Directorate and Trust targets, including Cost Improvement Programmes
14. To ensure services meet care quality and performance management standards and are compliant with all regulatory requirements and standards
15. To represent the Service and Trust at external meetings with stakeholders
16. To ensure the safeguarding agenda is firmly embedded

This post may close early if a high number of applications are received.

Person Specification

Qualifications

• Management Qualification
• CPS and/or Professional Development

Experience

• Significant operational management experience of NHS services (Finance, HR, Staff management, Governance)
• Experience of strategic planning resulting in change management programmes
• Experience of managing successful change
• Experience of managing complex HR investigations
• Experience of contract management, inc. business cases, demand & capacity modelling
• Extensive experience with SEND delivery and Children Specialist/targeted services
• Have a clinical background - Nursing/AHP/Social Worker

Skills

• An understanding of applying business model principles
• Knowledge of the national policy agenda

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

NELFT North East London Foundation Trust

£64,455 to £74,896 a yearplus HCAS per annum pro rata