Head of Service, Integrated Care

NHS North East London; Barking; On-site; GBP 52,000 - 68,000; Full time

Job summary

A leading healthcare organization in Barking is seeking a Head of Service, Integrated Care, to manage a portfolio of clinical services. This crucial role involves providing operational and clinical leadership, ensuring quality and performance management, and overseeing patient pathways in local communities. The successful candidate will lead service development initiatives and improve patient care outcomes while managing financial targets. The ideal applicant will have a strong background in clinical leadership and experience in operational management.

Benefits

High Cost Area Supplement

Professional development opportunities

Qualifications

• Proven experience in clinical leadership and management.
• Understanding of healthcare policies and local health needs.
• Strong budget management skills.

Responsibilities

• Deliver effective operational leadership to service leads.
• Support strategic direction in line with national policies.
• Manage processes that support effective patient pathways.
• Ensure cost-effective service delivery within budget.
• Lead change management for service development.

Skills

Leadership

Clinical management

Performance management

Budget management

Education

Relevant clinical qualification

Job description

We are looking for a dynamic and experienced Head of Service, Integrated Care to lead a huge portfolio of clinical services in Barking & Dagenham Children’s Services. The post holder will have responsibility for the effective operational and clinical operation of Children’s Specialist Integrated Care Services within B&D, Children’s Services ensuring effective clinical delivery and performance management against key performance and quality indicators and financial targets. The post holder is responsible for the continuous professional development and performance of all clinical and non‑clinical staff within their portfolio.

Previous applicants need not apply.

The post holder will achieve this by taking managerial responsibility for the effective operational and clinical running for a portfolio of designated clinical services within NELFT ensuring effective clinical delivery and performance management against key performance indicators and financial targets.

The post holder will work with the senior management and the clinical leadership team to deliver on the vision and ambition of the Trust to deliver best care and services to our Babies, Children and young people in the borough. The role will also be critical in leading on the delivery of the SEND agenda and on the BCYP Neighbourhood model.

Service portfolio under this role to manage:

• Looked After Children
• CDC Nursing
• Specialist School Nursing
• Therapies (SLT/OT/PT)
• Integrated Administration Team
• Community Paediatrics

Our Values 2025 - 2030

Working with our colleagues, patients and carers we have co‑produced three new values that we aim to embed within our culture here at NELFT.

They Are

We are kind.
We are respectful.
We work together with our communities.

These three values help us to strive to provide the best care by the best people.

Probationary Period: This post will be subject to a probationary period.

High Cost Area Supplement – Outer London: this post also attracts payment for High Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941 – per annum, pro‑rata).

Use of AI: Please see attached document regarding acceptable use of AI during the recruitment process.

Please see the attached Job Description and Person Specification for more information about this role. We encourage you to refer to it when completing your application.

Key Responsibilities

• To deliver effective operational and clinical leadership and direction to the service leads and multi-disciplinary teams
• To support and develop the strategic direction for the service in line with national policies and locally identified health needs
• To support and influence the development of new patient pathways in response to the requirements of the commissioners
• To oversee patient pathways / flows into and out of Community Services
• To manage a range of processes and systems, across the service to support the effective running of the service and patient pathways
• To ensure harmonisation of quality care delivery across the service areas
• To lead the Learning and Development plan for services and ensure that developmental requirements are in place for all staff in line with the knowledge and skills framework
• To ensure services are cost effective and delivered within budget
• To lead change management in the implementation of service development
• To create a culture in which innovative ideas can flourish and provide vision and inspiration to enable staff to deliver support effectively
• To identify and participate in the tendering for new business opportunities
• To ensure effective performance management and professional and clinical leadership of the workforce
• To deliver robust financial management in line with Directorate and Trust targets, including Cost Improvement Programmes
• To ensure services meet care quality and performance management standards and are compliant with all regulatory requirements and standards
• To represent the Service and Trust at external meetings with stakeholders
• To ensure the safeguarding agenda is firmly embedded