Head of Property Management

Worth Recruiting; Dartford; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading property management agency seeks a Head of Property Management in Dartford. The successful candidate will lead the Property Management team, ensuring high standards and compliance across the portfolio. Responsibilities include managing escalated landlord and tenant issues, approving maintenance work, and streamlining processes with the Head of Lettings. This permanent, full-time role offers a competitive salary and the chance to influence department performance and service delivery.

Benefits

Lead a core department

Work closely with senior management

Influence long-term improvements

Qualifications

• Strong leadership experience managing residential properties.
• Excellent understanding of lettings legislation and compliance requirements.
• Ability to manage escalated issues effectively.

Responsibilities

• Lead and support the Property Management team.
• Oversee the property portfolio, ensuring compliance and high standards.
• Manage escalated landlord and tenant issues.

Skills

Strong leadership experience in residential property management

Excellent knowledge of lettings legislation and compliance

Confident managing escalations and high-volume portfolios

Skilled in communication, negotiation, and relationship-building

Organised, proactive, and solutions-focused

Experience with major works and contractor oversight

Strong accuracy and attention to detail

Capable of developing and supporting a team

Able to work closely with senior management

Job description

Head of Property Management – Residential Lettings

Location: Dartford, DA1

Salary: £35,000 per annum

Position: Permanent, Full-Time

Reference: WR75631

WANTED! Head of Property Management – Dartford Area

An excellent opportunity to lead a property management department for a respected independent agency in Dartford. You’ll drive service standards, compliance, and team performance while working closely with the Head of Lettings.

Overview

We’re recruiting on behalf of a busy independent agency in Dartford and seeking an experienced Property Manager. This is a key leadership role, overseeing the property management function and working closely with the Head of Lettings to deliver a smooth, compliant, and customer‑focused service.

You’ll be responsible for elevating operational standards, supporting and developing the team, strengthening landlord relationships, and ensuring the property portfolio is managed efficiently, professionally, and in line with current legislation. This role suits someone confident, solutions‑driven, and committed to improving processes within a growing department.

What You’ll Be Doing (Key Responsibilities)

• Lead, develop, and support the Property Management team.
• Oversee the full property portfolio, ensuring high standards and compliance.
• Manage escalated landlord and tenant issues, providing effective resolutions.
• Approve and oversee maintenance, repairs, major works, and contractor performance.
• Ensure legal compliance across safety, legislation, and documentation.
• Work closely with the Head of Lettings to streamline processes and enhance service delivery.

What We’re Looking For (Skills & Experience)

• Strong leadership experience in residential property management.
• Excellent knowledge of lettings legislation and compliance.
• Confident managing escalations and high‑volume portfolios.
• Skilled in communication, negotiation, and relationship‑building.
• Organised, proactive, and solutions‑focused.
• Experience with major works and contractor oversight.
• Strong accuracy and attention to detail.
• Capable of developing and supporting a team.
• Able to work closely with senior management.

What’s In It For You?

• Lead a core department within a respected agency.
• Work closely with the Head of Lettings and senior team.
• Influence processes, performance, and long‑term improvements.

Ready to take the next step in your property career?

If you are interested in this Head of Property Management role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR75631.

About Your Application

• Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful.
• Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website.
• Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client.
• Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability, and personal requirements of the candidate.

About Worth Recruiting

Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me.

Job Reference: WR75631 – Head of Property Management