Head of Project Delivery — SaaS & Ticketing Leader

DigiTickets; Exeter; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A growing ticketing solutions company in Exeter is looking for a Head of Project Delivery to lead a high-performing team in delivering ticketing and POS solutions. This role entails overseeing project delivery from inception to completion, ensuring client satisfaction and adherence to delivery methodologies. The ideal candidate will have proven experience in a technology or ticketing environment, along with excellent stakeholder management skills. Competitive salary and benefits, including hybrid working options, are on offer.

Benefits

Salary £50-60k depending on experience

25-30 days holiday per year

Nest Pension scheme

Discretionary company bonus

Company outings and events

Birthday off work

Annual training and certification allowance

Qualifications

• Proven experience leading project delivery teams within a technology, SaaS, POS, or ticketing environment.
• Strong track record of delivering complex, customer-facing technology implementations.
• Demonstrable experience of line management and team development.

Responsibilities

• Lead, develop, and manage the Project Delivery team.
• Define and improve project delivery frameworks.
• Build strong relationships with client stakeholders.

Skills

Leadership and team management

Stakeholder management

Project delivery methodologies (Agile, Waterfall)

Communication skills

Risk management

Commercial awareness

Education

PRINCE 2 Project Management qualification

Tools

CRM software

Project management tools

Job description

A growing ticketing solutions company in Exeter is looking for a Head of Project Delivery to lead a high-performing team in delivering ticketing and POS solutions. This role entails overseeing project delivery from inception to completion, ensuring client satisfaction and adherence to delivery methodologies. The ideal candidate will have proven experience in a technology or ticketing environment, along with excellent stakeholder management skills. Competitive salary and benefits, including hybrid working options, are on offer.