Head of Product & Service Delivery Consultant

Climate17 Ltd; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms. The ideal candidate has 5-10 years in SaaS or energy-tech, with a strong operational background and a passion for sustainability. Join a dynamic team making a tangible impact while enjoying competitive compensation and flexible work arrangements.

Benefits

Competitive salary

Equity and benefits package

Flexible working arrangements

Qualifications

• 5-10 years in SaaS, energy-tech, IoT or sustainability software.
• Demonstrated success in defining product roadmaps and bringing solutions to market.
• Deep understanding of energy efficiency, carbon management or ESG reporting is desirable.

Responsibilities

• Define and refine product vision, roadmap and strategy in line with market trends.
• Lead and mentor a multi-disciplinary team to deliver new features.
• Oversee service delivery and ensure clients gain maximum value from the software.

Skills

Leadership in product management

Operational acumen

Strong communication skills

Experience in SaaS or energy-tech

Job description

Head of Product & Service Delivery – Sustainability & Energy Tech for a leading SaaS Company

Location: UK (hybrid/remote considered).

About Us

We are a rapidly growing, mission‑driven SaaS provider operating in the climate‑tech space. Our solutions help businesses measure, manage and reduce energy consumption and carbon emissions. Backed by global clients and investors, we build intuitive tools that empower organisations to meet net‑zero commitments and streamline ESG reporting. We are intentionally confidential to protect our competitive edge, but we can promise an environment driven by innovation, purpose and collaboration.

The Opportunity

We are seeking an experienced leader to oversee both product strategy and service delivery across our flagship energy‑analytics and sustainability platforms. This hybrid role is ideal for a seasoned head of product or operations leader who wants to own a product vision, manage go‑to‑market execution and ensure exceptional customer outcomes.

Key Responsibilities

• Define and refine product vision, roadmap and strategy in line with market trends and client needs.
• Lead and mentor a multi‑disciplinary team (product managers, engineers, data scientists and customer‑success specialists) to deliver new features and scalable solutions.
• Oversee service delivery and customer implementation, ensuring SLAs are met and clients gain maximum value from our software.
• Manage stakeholder relationships across sales, marketing, partnerships and leadership teams.
• Monitor product performance metrics and customer feedback to drive continual improvement.
• Support channel partners and strategic alliances to help expand adoption globally.

Ideal Candidate Profile

• 5‑10 years in SaaS, energy‑tech, IoT or sustainability software, with leadership experience in product management and/or service delivery.
• Demonstrated success in defining product roadmaps and bringing B2B solutions to market.
• Strong operational acumen with a track record of delivering complex projects on time and within budget.
• Deep understanding of energy efficiency, carbon management or ESG reporting is highly desirable.
• Skilled communicator who thrives in cross‑functional settings and enjoys working in fast‑paced, purpose‑driven environments.

Why Join Us?

• Make a tangible impact on climate action while leading high‑growth products.
• Collaborate with a passionate team committed to innovation and sustainability.
• Competitive salary, equity and benefits package.
• Flexible working arrangements (London‑based with hybrid/remote options).

If you’re excited about shaping the future of energy and sustainability tech, we’d love to hear from you. Please apply or reach out to [e-mail] to learn more.