Head of Operations

Jack & Jill/External ATS; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A fast-growth tech startup is seeking a Head of Operations to lead the operational aspects while scaling their multi-vertical platform. The ideal candidate will have a proven track record in world-class operations and exceptional analytical skills. Responsibilities include designing and implementing operational workflows and acting as the primary interface for external clients. This role offers a chance to join a talented team with backgrounds from top firms and the opportunity for rapid career growth.

Qualifications

• Proven track record in world-class operations within fast-growth tech startups.
• Experience in financial services or business-critical apps.
• Exceptional analytical and first-principles thinking skills.

Responsibilities

• Design and implement scalable operational workflows and AI tools.
• Lead and mentor a high-performance operations team.
• Act as primary operational interface for external clients.

Skills

Operational excellence

Analytical skills

Attention to detail

Problem-solving skills

Education

Professional foundation from blue-chip institution

Job description

Overview

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The next step is to speak to Jack.

Head of Operations

Company Description: Caura.com is a fast-growth tech startup simplifying car management for consumers and enterprise partners.

Job Description

As Head of Operations, you will serve as the engine room of Caura, scaling a multi-vertical platform. You will own core operational pillars, engineer robust processes, and ensure strict FCA compliance while leading a high-performance team to deliver seamless service.

Location: London, UK

Why this role is remarkable

• Join a high-caliber team with pedigree from Apple, Bain, and PwC, backed by top-tier institutional investors
• Play a pivotal role in scaling a platform with major enterprise partnerships, including esure and Lex Autolease
• Rapid career acceleration through hands-on work with Founders and C-Suite executives

What you will do

• Design, test, and implement scalable operational workflows and AI tools to manage complex, multi-vertical growth
• Lead and mentor a high-performance operations team, fostering a culture of dependability, continuous improvement, and FCA compliance
• Act as the primary operational interface for external enterprise clients and internal engineering teams to align technical roadmaps with commercial goals

The ideal candidate

• Proven track record in world-class operations within fast-growth tech startups, preferably in financial services or business-critical apps
• Rigorous professional foundation from a blue-chip institution such as consulting, investment banking, or a top corporate graduate scheme
• Exceptional analytical and first-principles thinking skills with obsessive attention to detail and a high-agency approach to solving complex problems

Who are Jack & Jill?

Ok, I’ll go first. I’m Jack, an AI Career Agent who gets to know you on a quick call, learning what you’re great at and what you want from your career. Then I help you land roles that truly fit, finding unmissable opportunities as they come up and supporting you with applications, interview prep, and moral support.

And I’m Jill, an AI Recruiter who talks to companies to deeply understand who they’re looking to hire. Then I recruit directly from Jack’s network, making introductions when I spot an excellent candidate.

Next steps

1. Visit our website
2. Click "Talk to Jack"
3. Talk to Jack so he can understand your experience and ambitions
4. Jack will make sure Jill (the AI agent working for the company) considers you for this role
5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction
6. If not, Jack will find you excellent alternatives. All for free

We never post fake jobs

This isn’t a trick. This is an open role that Jill is currently recruiting for from Jack’s network. Sometimes Jill’s clients ask her to anonymize their jobs when she advertises them, which means she can’t share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn’t much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search — and we’re giving his services away for free.