Head of Operations

HW Interim Solutions; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading health care service provider is seeking a Head of Operations for a 12-month appointment in the Greater London area. The successful candidate will lead and manage regional operations, ensuring high-quality service delivery across multiple sites. Key responsibilities include developing a management team and driving compliance with care regulations. Candidates should have a proven track record in multi-site management and a strong understanding of care regulatory standards. This role offers an opportunity to make a significant impact in the health and social care sector.

Qualifications

• Proven experience in managing operations across multiple sites.
• Strong background in the care sector or a closely related field.
• Demonstrated understanding of relevant care regulations.

Responsibilities

• Lead regional operations ensuring high-quality service delivery.
• Develop and manage a high-performing operational team.
• Monitor regional performance against key indicators.

Skills

Leadership in multi-site operations

Regulatory compliance knowledge

Financial acumen

Job description

HW Interim Solutions are looking to engage a Head of Operations for a 12 month appointment within the Health & Social Care Sector.

The business requires a senior operational leader to take full accountability for the performance, quality and growth of a large, multi-site care operation.

Key Responsibilities:

• Lead end-to-end regional operations, ensuring consistent, high-quality service delivery.
• Build, lead and develop a high-performing regional management team.
• Monitor and improve regional performance against customer, quality, people and financial KPIs.
• Drive regulatory compliance and quality performance across the region.
• Develop and deliver a regional business plan aligned to wider business strategy.

Experience:

• Proven experience in leading managers within a multi-site business
• Background in the care sector or a closely related regulated sector.
• Strong knowledge of care regulations with a track record of achieving Good or Outstanding (or equivalent) inspection outcomes.
• Commercial and financial acumen, including budgeting and performance management.

Please note, we are looking to speak with candidates that will be available to start within the coming weeks.

How to Apply: If you would like to apply for this position, please submit an up-to-date copy of your CV that supports the criteria set out above. Due to the high volume of applications we are currently receiving for roles, we will only contact candidates who meet the required criteria to discuss the role further.