Head of Multi-Site Adventure & Experience Operations

Digby Morris Executive Search & Talent Acquisition; Sheffield; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading adventure and entertainment operator is looking for an Operational General Manager to lead multiple destination operations. The ideal candidate will possess 10-15 years of experience in hospitality or entertainment, with strong P&L ownership and a proven track record in scaling operations. This role involves ensuring high standards of guest experience, financial performance, and team development in a fast-paced, multi-site environment.

Qualifications

• 10-15+ years leading multi-site operations in hospitality, tourism, leisure, or entertainment.
• Strong commercial acumen and track record in transformation.
• International and/or GCC experience is advantageous.

Responsibilities

• Lead operations across multiple adventure centres.
• Ensure world-class safety and guest experience standards.
• Oversee financial performance and growth strategies.

Skills

P&L ownership

Team building

Operational excellence

Strategic planning

Education

Bachelor’s degree in Business, Hospitality, Sports/Leisure

MBA preferred

Job description

A leading adventure and entertainment operator is looking for an Operational General Manager to lead multiple destination operations. The ideal candidate will possess 10-15 years of experience in hospitality or entertainment, with strong P&L ownership and a proven track record in scaling operations. This role involves ensuring high standards of guest experience, financial performance, and team development in a fast-paced, multi-site environment.