Head Of Membership & Development

Advance HE; Heslington; Remote; GBP 64,000; Full time

Job summary

A higher education organization is seeking a Head of Membership & Development to build strong relationships with UK institutions. The role is remote, with a full-time salary of £63,259 per annum, reducing to part-time in July 2026. Ideal candidates should have business development experience, excellent communication skills, and the ability to engage senior leaders. The organization offers a range of benefits including flexible working hours and generous leave policies.

Benefits

Generous pension plan

Enhanced family leave benefits

30 or 31 days' annual leave

Flexible working hours

Remote/Hybrid work

Qualifications

• Confidence to speak in public and hold strategic conversations.
• Ability to use video conferencing and online tools effectively.
• Strong listening skills to achieve high levels of client satisfaction.

Responsibilities

• Build and maintain strong relationships with member institutions.
• Represent company as a trusted partner for members.
• Generate leads and create proposals for consultancy projects.
• Ensure members understand and utilize membership benefits.
• Lead engagement and business development targets.

Skills

Commercial acumen

Experience in business development

Excellent communication skills

Negotiation skills

Able to troubleshoot

Job description

Overview

Head of Membership & Development | Location: Remote within the UK | Salary: The full-time salary for this role is £63,259 per annum. This role is currently full-time (35 hours per week) until July 2026. The role will then reduce to 28 hours per week thereafter (0.8 FTE, salary pro-rated accordingly).

Benefits

• A generous pension plan with USS
• Enhanced family leave benefits
• 30 or 31 days' annual leave (dependent on location), plus bank holidays
• Flexible working hours
• Remote/Hybrid work

About the role

Make a real impact in Higher Education. Advance HE has expertise that is valued worldwide by leaders in higher education. You\'ll help us share it by building and nurturing exceptional relationships with institutions across the UK, though predominantly in Scotland, Northern Ireland and the north of England.

Your ability to engage these institutions, build trusted relationships at the most senior levels, and work internally to develop solutions to their challenges, will help drive our growth.

Responsibilities

• Build and maintain strong relationships with a portfolio of member institutions and sector stakeholders
• Represent Advance HE as a trusted partner and point of contact for members
• Use expert knowledge of the UK higher education sector to deliver value to members and partners
• Initiate consultative conversations to identify needs and opportunities
• Generate commercial leads and create proposals for consultancy projects in collaboration with colleagues
• Secure opportunities that deliver measurable value and impact for members
• Ensure members understand, access, and utilise the full range of membership benefits
• Combine relationship management with business development to grow Advance HE's commercial income in line with charitable aims
• Lead on delivering clear engagement and business development targets for membership and commercial services
• Develop and manage high-level client and partner relationships across the UK, including devolved nations
• Apply creative, analytical, and nuanced approaches to maximise member retention, income generation, and impact delivery

Qualifications

• Commercial acumen and an enterprising outlook
• Experience of business development such as generating leads, creating proposals and securing income
• The confidence and credibility to speak in public and to hold strategic conversations with senior leaders
• Excellent communication, influencing and negotiation skills, including the ability to use video conferencing and online tools effectively day to day
• Excellent listening skills and an ability to troubleshoot and solve problems to achieve high levels of client satisfaction

About our strategic goals

Our strategic goals to enhance confidence and trust in higher education, address systemic inequalities and advance education to meet the evolving needs of students and society, supports the work of our members and the sector. Using our expertise and sharing best practice, we work with our network of global associates and partners, and with people, providers and systems around the world to understand contexts and challenges and deliver solutions. It is our people and the people we help that really make us who we are!

How to apply

To apply: If you have the skills and experience required for this role, please click on Apply today to be taken to our site to complete your application.

Advance HE is committed to providing equal opportunities for everyone regardless of their background.

No agencies please