Head of Member Benefits

Cognibox; Cardiff; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading compliance management company in Cardiff is seeking a Head of Member Benefits to create and deliver a standout benefits portfolio. You will shape strategies, source high-impact partners, and manage commercial outcomes, ensuring contractors feel supported. The ideal candidate needs strong partnership management experience, excellent negotiation skills, and strategic insight, working in a hybrid environment providing numerous perks like enhanced parental leave and a comprehensive healthcare plan.

Benefits

Enhanced Parental Leave

Generous annual leave

Healthcare Plan

Annual Giving Day

Cycle-to-work Scheme

Pension scheme with employer contributions

Life Assurance – 3X base salary

Rewards Program

LinkedIn Learning License

Qualifications

• Strong experience in partnership management and delivering membership benefits.
• Proven ability to source and negotiate high-impact partnerships.
• Excellent commercial acumen and budget ownership.

Responsibilities

• Define and deliver a member benefits strategy.
• Source and manage third-party benefit partners.
• Drive benefit engagement and support programme growth.

Skills

Partnership management

Commercial development

Financial modelling

Stakeholder influence

Job description

Head of Member Benefits

Department: Marketing

Employment Type: Permanent

Location: Cardiff, UK

Reporting To: Job Title of Hiring Manager

Description

Creating Safer Workplaces for Everyone.

We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour.

Head of Member Benefits, will shape and deliver a standout benefits portfolio that truly elevates the value we offer to our UK Supply Chain Division’s contractor network. You’ll be at the forefront of sourcing and securing high‑impact third‑party partners, building a best‑in‑class suite of products and services that help contractors run safer, smarter, and more cost‑efficient businesses.

This is a role for a commercially driven, partnership‑savvy leader who thrives on creating meaningful value. You’ll own the full lifecycle of our benefits offering—from strategy and development to launch, engagement, and long‑term retention—ensuring our members feel supported and empowered every step of the way.

What that means day to day

• Define and deliver a member benefits strategy that aligns with contractor needs, market trends, and the division’s value proposition.
• Source, evaluate, negotiate, and manage third‑party benefit partners to ensure strong performance, quality, and commercial value.
• Own commercial outcomes, including revenue contribution, contractor cost savings, ROI, and business cases for new benefit opportunities.
• Drive benefit engagement through clear communication, effective marketing, and seamless digital experiences across the contractor lifecycle.
• Collaborate with Product, Sales, Customer Success, and Compliance to embed benefits into core offerings and support programme growth.
• Influence senior stakeholders and provide leadership to teams to deliver a market‑leading contractor value proposition.

What you’ll need to be successful

The successful candidate will bring strong experience in partnership management, commercial development, and delivering membership benefits within B2B or member‑led environments. You'll have a proven ability to source, negotiate, and deliver high‑impact partnerships, supported by excellent commercial acumen, financial modelling skills, and confident budget ownership.

What you'll get in return

We have a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer.

Personal Health & Wellbeing / Benefits

• 🍼 Enhanced Parental Leave
• 🌴 Generous annual leave
• 🏥 Healthcare Plan
• 💟 Annual Giving Day – an extra day to give back to yourself or your community
• 🚲 Cycle‑to‑work Scheme

Future Planning

• 💰 Pension scheme with employer contributions
• 🧬 Life Assurance – 3X base salary
• 💸 Rewards Program – access to discounts and cashback
• 🏫 LinkedIn Learning License for upskilling & development

Interested but don’t feel you meet all the requirements?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

We are proudly an equal‑opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

What you can expect if you apply:

• A response to your application within 15 working days
• An interview process consisting of:
  1. An initial discovery call with the recruiter
  2. A first stage interview via Microsoft Teams
  3. Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.