Head of Individual Giving

Royal Hospital Chelsea; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A prestigious retirement community in London is seeking a Head of Individual Giving to shape their fundraising efforts and implement a lottery programme. The ideal candidate will be an innovative self-starter with proven success in income generation and a deep understanding of fundraising regulations. This role offers the chance to make a significant impact on the lives of the Pensioners and to develop a comprehensive Individual Giving strategy.

Qualifications

• Proven experience in building Individual Giving from scratch.
• Strong record of generating significant income.
• Deep knowledge of fundraising regulations, GDPR, and best practices.

Responsibilities

• Design and implement a sustainable income stream for fundraising.
• Collaborate with teams to deliver Individual Giving strategies.
• Utilize CRM to analyze data and identify growth opportunities.

Skills

CRM expertise

Leadership

Creativity

Data analysis

Job description

Weare looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. This is your opportunity to shape the future of our fundraising and launch our very first lottery programme.

Founded in 1682, the Royal Hospital Chelsea is a retirement community for around 300 army veterans, known as the Chelsea Pensioners, drawn from every corner of the United Kingdom. Based in the heart of London, it is a special place defined by community and service.

In this role, you will work with our Assistant Director of Development and Fundraising to deliver a results‑driven Individual Giving strategy. You will take ownership of planning and implementation to ensure every campaign is delivered on time and to the highest standard. You will work across teams to create a seamless supporter journey, using your CRM expertise to analyse data, report performance and identify growth opportunities. Your creativity and technical skills will drive strategies that expand our supporter base and maximise long‑term value across channels including digital, print, DRTV and SMS.

We are looking for a driven, articulate self‑starter with the ability to lead complex projects and inspire others. In this autonomous role you will have proven experience building Individual Giving from scratch, a strong record of generating significant income, and deep knowledge of fundraising regulations, GDPR and best practice and a good understanding of setting up a lottery programme and the gambling commissions regulations.

If you are ready to take the lead, innovate and create something amazing, we would love to hear from you. Apply today and help us build a future where every supporter feels valued and every gift makes a difference.

Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.