Head of Energy and Seasonal Health

North Yorkshire Citizens Advice and Law Centre; York and North Yorkshire; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A community support organization in North Yorkshire seeks a Head of Energy and Seasonal Health to lead and develop energy advice services. This role involves managing a team, ensuring service effectiveness, and providing high-quality support to the community. The ideal candidate will have strong leadership skills, experience in the advice sector, and a commitment to the needs of the local population, with flexible work options available.

Qualifications

• Strong people-management skills.
• Proven experience delivering or overseeing services in the advice sector (or a closely related field).
• Excellent communication and influencing abilities.
• Must live within or near North Yorkshire and be able to attend meetings across the county.
• Ability to work from home, from an office, or a blend of both.

Responsibilities

• Lead and develop the energy advice service in North Yorkshire.
• Manage Energy Project Managers and ensure services meet targets.
• Ensure the needs of the people we support are central to service delivery.
• Shape the future of the organization as a senior leader.

Job description

Overview

Do you want to make a real difference in your community by leading a supportive, high-performing team that helps people stay warm, safe, and well?

We’re looking for a Head of Energy and Seasonal Health to lead and develop our energy advice service in North Yorkshire. This rewarding role includes overseeing the Warm and Well phone line, online energy advice and face-to-face outreach, as well as managing our Energy Project Managers. You’ll make sure services meet performance targets, funding requirements, and – most importantly – the needs of the people we support.

As a key member of our senior leadership team, you’ll help shape the future of our organisation, foster a collaborative and high-performing team environment and represent us with funders, partners, and networks.

We’re seeking someone with strong people-management skills, proven experience delivering or overseeing services in the advice sector (or a closely related field) and excellent communication and influencing abilities.

You’ll need to live within or near North Yorkshire so you can attend meetings across the county when required. Day to day, you’ll enjoy the flexibility to work from home, from one of our offices, or a blend of both.

Responsibilities

• Lead and develop the energy advice service in North Yorkshire, including Warm and Well phone line, online energy advice, and face-to-face outreach.
• Manage our Energy Project Managers and ensure services meet performance targets and funding requirements.
• Ensure the needs of the people we support are at the centre of service delivery.
• Help shape the future of the organisation as a senior leader and represent the organisation with funders, partners, and networks.

Qualifications

• Strong people-management skills.
• Proven experience delivering or overseeing services in the advice sector (or a closely related field).
• Excellent communication and influencing abilities.
• Must live within or near North Yorkshire and be able to attend meetings across the county.
• Ability to work from home, from an office, or a blend of both.