Head of Customer Success Global SaaS

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses; Milton Keynes; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A leading SaaS recruitment agency is seeking a Customer Success Team Lead in Milton Keynes. The ideal candidate will have over three years of experience in Customer Success or Account Management, coupled with proven leadership abilities. This position focuses on directing a dynamic team, maintaining strong client relationships, and shaping effective strategies for success. Offering a competitive salary between £55k - £60k with bonus opportunities, this role supports hybrid work arrangements.

Benefits

Bonus opportunities

Hybrid working

Qualifications

• Over 3 years of experience in Customer Success or Account Management in a tech environment.
• Proven leadership abilities to direct a team effectively.

Responsibilities

• Direct a talented Customer Success team.
• Maintain strong client relationships.
• Shape strategies for customer success.

Skills

Leadership abilities

Customer Success experience

Account Management skills

Job description

Job Description

A leading SaaS recruitment agency is looking for a Customer Success Team Lead to join their team in Milton Keynes. The ideal candidate will have over 3 years of experience in Customer Success or Account Management within a technology-based environment, with proven leadership abilities. This role involves directing a talented team, maintaining client relationships, and shaping strategies for success. The position offers a base salary of £55k - £60k plus a bonus and supports hybrid working. Applications are welcome from motivated individuals eager to make a significant impact.