Head of CRO & UX: Data-Driven Growth Leader

National Residential Landlords Association - NRLA; Manchester; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A leading membership organization for private landlords in Manchester is looking for a Head of CRO & UX to lead digital conversion optimisation initiatives and enhance overall user experience. Your responsibilities will include managing a high-performing team, implementing UX strategies, and utilizing analytical tools to drive performance improvements. This role offers competitive salary and extensive benefits including annual leave, pension scheme, and professional development opportunities.

Benefits

25 days annual leave

Health and wellbeing benefits

Complementary NRLA membership

Non contractual annual performance-related bonus

Qualifications

• 7+ years of experience in CRO, UX, UI, or Product Optimisation roles.
• Proven track record of improving conversion funnels.
• Exceptional analytical and problem-solving skills.

Responsibilities

• Own the CRO roadmap across web and mobile experiences.
• Lead research and testing for conversion optimisation.
• Oversee UX strategy and ensure user-centric experiences.

Skills

CRO experience

UX design principles

Analytical thinking

Testing tools proficiency

Strong communication skills

Tools

Google Analytics

Figma

Hotjar

Optimizely

Job description

A leading membership organization for private landlords in Manchester is looking for a Head of CRO & UX to lead digital conversion optimisation initiatives and enhance overall user experience. Your responsibilities will include managing a high-performing team, implementing UX strategies, and utilizing analytical tools to drive performance improvements. This role offers competitive salary and extensive benefits including annual leave, pension scheme, and professional development opportunities.