Head of Communications / SaaS / B2B Technology

Hanson Search; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A prominent recruitment consultancy is seeking a Head of Communications for a high-growth SaaS company. This senior leadership position involves shaping the company’s external narrative, enhancing brand visibility, and managing media relations. The ideal candidate should have extensive experience in external communications, particularly in the SaaS or technology sectors. Experience in high-growth environments and excellent narrative development skills are essential. Applications are encouraged from those meeting the qualifications for a strategic role in a dynamic setting.

Qualifications

• Experience leading external communications, PR, or corporate communications.
• Strong background in SaaS, B2B software, or cloud platforms.
• Experience working in high-growth tech companies.

Responsibilities

• Own the company’s external narrative across media and PR.
• Build credibility and visibility across key audiences.
• Manage crisis communications and issues.

Skills

External communications

Media relations

C-suite advisement

Narrative development

Crisis communications

Job description

Hiring a Head of Communications in a High-Growth SaaS Business

Hanson Search is partnering with a fast-scaling SaaS company to hire a Head of Communications. This is a senior leadership role responsible for owning the company’s external narrative across media, PR, and thought leadership. The organisation operates in the B2B SaaS space, selling enterprise-grade cloud software and platform solutions. As the business scales, communications plays a strategic role in supporting go-to-market execution, executive visibility, product launches, and long-term brand positioning. The role sits at senior leadership level and works closely with Marketing, Product Marketing, Investor Relations and the executive team.

External Communications and PR Leadership in SaaS

This role is responsible for building credibility, visibility and consistency across key audiences.

Core areas of focus include:

• External communications and corporate PR strategy
• Media relations (tier-one business, tech, and trade press)
• Executive thought leadership and spokesperson positioning
• Messaging across SaaS, cloud, AI, data, cybersecurity, and digital transformation
• Support for product launches, platform updates, and GTM initiatives
• Agency management and external stakeholder relationships
• Crisis communications and issues management
• Brand visibility, share of voice, and reputation management

Experience Required for the Head of Communications role

The ideal candidate will have sector understanding and the ability to operate at pace in complex, high-growth environments.

Experience required:

• Experience leading external communications, PR, or corporate communications
• Strong background in SaaS, B2B software, cloud platforms, or enterprise technology
• Experience working in high-growth, venture-backed or publicly listed tech companies
• Proven success securing consistent, high-quality media coverage
• Comfortable advising C-suite leaders and acting as a strategic communications partner
• Deep understanding of SaaS business models, subscription economics, and technology buyers
• Excellent writing, messaging, and narrative development skills
• Experience working with PR agencies and global media environments

Additional Experience for this SaaS Communication Hire

While not essential, the organisation values:

• IPO, M&A, or investor communications exposure
• Analyst relations experience
• Product-led growth or developer-focused SaaS background

If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with our team, including a copy of your CV as soon as possible via the form below.

Hanson Search is a globally recognised, award-winning talent advisory and headhunting consultancy. Our expertise lies in building successful ventures worldwide through our recruitment, interim and executive search in communications, sustainability, public affairs and policy, digital marketing and sales and commercial.

We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.