Head of Commercial Services

Mapyx Limited; Newcastle upon Tyne; Hybrid; GBP 65,000 - 80,000; Full time

Job summary

A leading public service organization is seeking a Head of Commercial Services in Newcastle upon Tyne. This role involves leading a team managing over £1bn in contracts, developing commercial strategies, and ensuring compliance with governance frameworks. The ideal candidate will possess strong leadership skills, a background in procurement, and the ability to drive innovation through technology. Join us in making a real difference to public services with a comprehensive benefits package and hybrid working options.

Benefits

27 days leave plus bank holidays

Flexible working options

Career development opportunities

Pension scheme

High street discounts

Qualifications

• Experience leading large teams and managing high-value contracts.
• Strong background in strategic sourcing and supplier management.
• Ability to drive innovation through technology and data.

Responsibilities

• Lead the commercial strategy for NHSBSA.
• Manage supplier relationships and contract performance.
• Drive savings and service improvements across the NHS.

Skills

Strategic leadership

Commercial excellence

Contract management

Procurement knowledge

Stakeholder management

Job description

Overview

Are you a strategic leader with a passion for delivering commercial excellence across the NHS? Do you thrive in complex environments and want to make a real difference to public services? We are looking for an experienced and dynamic Head of Commercial Services to lead our commercial function at NHSBSA. This is a high-impact role where you’ll shape and deliver our commercial strategy, collaborating with senior stakeholders across government, suppliers, and the wider NHS. You’ll oversee a talented team, manage high-value contracts, and drive innovation in sourcing and procurement. If you’re ready to bring your commitment and expertise to a role that truly matters, we’d love to hear from you.

What we offer

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Hybrid working model (we are currently working largely remotely)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts

Responsibilities

As Head of Commercial Services, you’ll lead a team of up to 45 professionals, managing a contract portfolio worth over £1bn. Your key responsibilities will include:

• Developing and delivering NHSBSA’s commercial strategy
• Leading strategic sourcing and procurement programmes
• Managing supplier relationships and contract performance
• Advising on business development and commercial risk
• Embedding Government Commercial Functional Standards
• Driving innovation through technology and data
• Ensuring compliance with legal and governance frameworks
• Reporting to senior stakeholders including the NHSBSA Board and DHSC
• Identifying opportunities for savings and service improvements
• Supporting major projects including outsourcing and joint ventures
• Being a trusted advisor to senior leaders, bringing insight, creativity, and commercial acumen to everything you do
• Leading the commercial services team alongside other corporate services to provide timely reliable advice and assurance to the Accounting Officer, SROs and Budget Holders
• Ensuring services deliver best value outcomes through timely agile corporate support
• Enabling business development and service improvement opportunities through commercially exploiting emerging technology and data
• Supporting stakeholders through the sourcing process and securing approvals on time to execute sourcing programmes
• Designing and delivering the Commercial Strategy and outcomes on major projects including outsourcing and joint ventures
• Ensuring supplier market insight informs sourcing strategy and decisions
• Delivering an effective procurement service for complex and simple sourcing programmes
• Maintaining procurement tools to meet user needs in a rapidly developing business environment
• Ensuring all commercial processes are compliant with law and internal governance
• Negotiating and managing suppliers to safeguard NHSBSA interests while delivering value for money
• Identifying opportunities for continual improvement, economies, and financial savings to benefit the wider NHS
• Advising on supplier performance measurement systems for clear visibility of performance
• Maintaining and developing a robust commercial data set for decision making and planning

About NHSBSA

At the NHS Business Services Authority (NHSBSA), what we do matters. We manage the NHS Pension scheme, process prescription payments and more. Our services are used by NHS organisations, contractors and the public. We design our services around customer needs and place people at the heart of our organisation. When you join us, you’ll be empowered and supported to help your career grow. We are one of the UK’s Best Big Companies to work for and value Collaborative, Adventurous, Reliable and Energetic principles. We strive to offer a fantastic colleague experience, with wellbeing, diversity and inclusion at the centre of our culture. We offer flexible working patterns and a comprehensive benefits package.

How to apply

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.